Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Coffie

Asankragwa,Western Region

Summary

Dynamic technician with a proven track record at Abu-Itechsolutions, excelling in system diagnostics and hardware repairs. Enhanced operational efficiency through process improvements, while fostering teamwork and collaboration. Recognized for exceptional problem-solving abilities, leading to increased customer satisfaction and reduced system downtimes. Committed to delivering high-quality technical support.

Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving. Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Overview

9
9
years of professional experience

Work History

Technician

Abu-Itechsolutions
03.2017 - Current
  • Diagnosed and resolved technical issues in hardware and software systems.
  • Conducted routine maintenance and repairs on electronic equipment and machinery.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Trained junior technicians on system protocols and troubleshooting techniques.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.

Waiter

Hoodpub and Restaurants
08.2016 - 04.2017
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in maintaining cleanliness and organization of dining area, promoting efficient service flow.
  • Accurately took orders and communicated special requests to kitchen staff for precise meal preparation.
  • Collaborated with team members to manage high-volume service during peak hours effectively.

Education

High School Diploma -

Asankrangwa Senior High School
Asankrangwa
05-2015

Skills

  • Maintenance and repairs
  • Installation and repair
  • System troubleshooting
  • Repair services
  • Hardware installation
  • Document preparation
  • System diagnostics
  • System installation
  • Software configuration
  • Construction management
  • Software installation
  • Critical thinking
  • Computer troubleshooting
  • Diagnostic testing
  • Restaurant equipment maintenance
  • System upgrades
  • Screen repair
  • Mobile networking
  • Battery replacement
  • Device diagnostics
  • Hardware repair
  • Mobile testing
  • System updates
  • Hardware upgrades
  • Data recovery

  • Parts inventory
  • Performance optimization
  • Mobile accessories
  • Operating systems
  • Device assembly
  • Teamwork and collaboration
  • Smartphone repair
  • Problem-solving abilities
  • Multitasking Abilities
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Safety awareness
  • Equipment replacement
  • Decision-making
  • Installing equipment
  • Physical strength
  • Router installation and optimization
  • Interpersonal skills
  • System repair
  • Computer literacy
  • Problem diagnosis
  • Professionalism
  • Device installation

Timeline

Technician

Abu-Itechsolutions
03.2017 - Current

Waiter

Hoodpub and Restaurants
08.2016 - 04.2017

High School Diploma -

Asankrangwa Senior High School
Emmanuel Coffie