Emmanuel Baffour Awuah
Kumasi
Summary
A Motivated computer and responsible Student seeking position to utilize my IT skills , and learn to top through technical training obtained from my past project experiences. Versatile system administrator proficient in hardware, software and security planning. Selects, installs, configures and manages components. Highly skilled in Windows and Linux with expert information security knowledge. Experienced System Administrator with 3 years background in Information Technology. Meticulous System Administrator ready to take responsibility for hardware, data and network health. Provides impactful preventive maintenance services and responsive remedial measures. Tireless resource for supporting consistent and profitable operations.
Overview
6
6
years of professional experience
Work History
System Administrator
Sinapiaba savings and Loans
Kumasi
11.2022 - Current
- Configured and maintained system hardware, software and network components.
- Installed, tested and evaluated new systems, applications and patches.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Created user accounts and managed access rights for users.
- Troubleshot application errors and provided technical support to end-users.
- Implemented security measures such as firewalls, antivirus programs.
- Provided guidance on best practices related to system administration procedures.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Resolved complex technical problems within established service level agreements.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Ensured compliance with all applicable laws and regulations regarding information security standards.
- Conducted research on emerging technologies in support of system enhancement initiatives.
- Collaborated with other teams to develop solutions for various projects.
- Assisted in the development of disaster recovery plans for different systems and networks.
- Evaluated vendors' products against industry standards to make purchasing decisions.
- Participated in design reviews, code inspections, test plan creation and execution.
- Generated reports on server usage statistics and capacity planning metrics.
- Researched, recommended, configured and supported hardware and software for multiple departments.
- Improved job tasks and mentored junior team members on best practices and standards.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Managed network-related projects from concept to implementation.
- Delivered reliable support for server-class systems.
- Installed and maintained firewalls to secure on-site and cloud-based hardware against unwanted intrusions.
- Managed day-to-day storage equipment administration to promote optimal system asset application.
- Provided support and guidance to new members of the national service team.
- Monitored progress on existing projects, providing updates when necessary.
- Attended events promoting the work of the national service program, engaging with local people about its benefits.
Cable Installation
Effiduase Government Hospital (Kumasi)
Kumasi
01.2019 - 01.2020
- Installation and configuration of Computer Server, Computer Maintenance
Deployment of Windows Operating system
Top Martins Asokwa (Kumasi)
Kumasi
01.2019 - 01.2020
- Installation of LAN connection, Replacement of data cables, Computer maintenance
Installation and configuring CCTV
Manhyia Palace (Kumasi)
Kumasi
01.2019 - 01.2020
- Replacement of data cables, Installation and configuration of server
Implementation of system security
New Life Christian Home School (Kumasi)
Kumasi
01.2019 - 01.2020
- Server management, Replacement of data cables
Education
Certificate (NHDNT) -
Information Technology (NIIT)
Certificate (PDITE) -
International Community School
Certificate (IGCSE) -
Abuakwa M/A
Basic Education (B.E.C.E.)
Skills
- Good communicator, oral and written skills
- Analytical thinker
- Good leadership
- Creative and flexible
- Office applications ( MS word , MS Excel, MS PowerPoint , MS outlook ) and appropriate use of the internet
- Thin client setup
- Server maintenance and configuration
- Support for IT Helpdesk
- CCTV installation
- Computer Hardware and software maintenance
- Performance Testing
- Technical Solution Development
- New Program Installations
- Mainframe Backups
- Product Development
- Project Management
- Specifications Understanding
- Helpdesk Operations
- System Updates
- System Upgrades
- Equipment Management
- Technical Writing
- Server Improvements
- Technical Support
- Training and Development
- Hardware Expertise
- Hardware and Software Installation
- Diagnosing Issues
- Technical Specifications
- Help Desk Software
- Device Configuration
- Program Installations
Hobbies And Interests
- Gender: Male
- Marital Status: Single
- Date of Birth: 03/01/96
- Nationality: Ghanaian
Languages
English
First Language
English
Advanced
C1
Timeline
System Administrator
Sinapiaba savings and Loans
11.2022 - Current
Cable Installation
Effiduase Government Hospital (Kumasi)
01.2019 - 01.2020
Deployment of Windows Operating system
Top Martins Asokwa (Kumasi)
01.2019 - 01.2020
Installation and configuring CCTV
Manhyia Palace (Kumasi)
01.2019 - 01.2020
Implementation of system security
New Life Christian Home School (Kumasi)
01.2019 - 01.2020
Certificate (NHDNT) -
Information Technology (NIIT)
Certificate (PDITE) -
International Community School
Certificate (IGCSE) -
Abuakwa M/A
Basic Education (B.E.C.E.)
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