Emmanuel Amoah-Abankwa
Koforidua,EP
Summary
Accomplished Database Administrator and Technical Assistant with a proven track record at Boyant Engineering Services Limited, enhancing system stability by streamlining backup processes and providing exceptional technical guidance. Expert in database management and operations support, I've significantly improved data retrieval times and project outcomes through innovative solutions and effective team collaboration. Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over 3plus years period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Assistant
Brainstorm Technologies Consult
03.2021 - Current
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
- Assisted in the planning and execution of IT projects, contributing technical expertise and resource management skills to ensure successful outcomes.
- Supported project managers in technical documentation, contributing to project clarity and direction.
Database Administrator
Boyant Engineering Services Limited
11.2022 - 11.2023
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
- Reduced data retrieval times for business users by creating indexed views and optimizing stored procedures.
- Built databases and table structures for web applications.
- Modified databases to meet needs and goals determined during planning process.
- Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
- Created and updated database designs and data models.
Education
Computer Programming Training (CSS, HTML)
Brainstorm College
Koforidua, Ghana11.2022
Graphic Designing Training
Brainstorm College
Koforidua, Ghana11.2019
Microsoft Office Package Training
Brainstorm College
Koforidua, Ghana11.2018
High School Diploma -
Akim State Senior High School
Akim Oda05.2015
Skills
- Equipment management
- Logistics understanding
- Operations Support
- Research abilities
- Technical diagnosis
- Document processing
- Customer or student assistance
- Software Installation
- Technical Guidance
- Database Management
Certification
- CompTIA A+, Alison - 6Months
Languages
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Database Administrator
Boyant Engineering Services Limited
11.2022 - 11.2023
Technical Assistant
Brainstorm Technologies Consult
03.2021 - Current
Computer Programming Training (CSS, HTML)
Brainstorm College
Graphic Designing Training
Brainstorm College
Microsoft Office Package Training
Brainstorm College
High School Diploma -
Akim State Senior High School
- CompTIA A+, Alison - 6Months
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