Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emmanuel Ameyaw

ACCRA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

4
4
years of professional experience

Work History

Transcriptionist

Mavekon connections
Gaithersburg
05.2023 - 01.2025
  • Communicated effectively with clients to confirm transcription requirements and deadlines.
  • Managed transcription workflow to meet tight deadlines without compromising quality.
  • Identified mistakes in reports and checked with doctors to obtain correct information.
  • Took notes during patient visits to document in electronic health records system.
  • Transcribed audio recordings into written documents with high accuracy and attention to detail.

Customer Service Executive

Aquantuo LLC
Accra
06.2021 - 11.2022
  • Consulted with customers regarding needs and addressed concerns.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

Bachelor of Science - Bachelor of Business Administration

University of Professional Studies Accra
Accra Ghana
08-2027

Skills

  • Research skills
  • Translation services
  • Technical documentation
  • Client communication
  • Data entry
  • Customer service
  • FLUENT IN English
  • Data analysis
  • Research
  • Effective communication
  • File correction
  • Quality assurance

Languages

English
Professional
German
Professional
French
Professional
Spanish
Professional

Timeline

Transcriptionist

Mavekon connections
05.2023 - 01.2025

Customer Service Executive

Aquantuo LLC
06.2021 - 11.2022

Bachelor of Science - Bachelor of Business Administration

University of Professional Studies Accra

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Emmanuel Ameyaw