Open To Work
Emmanuel Agyeire
Accra
Work Preference
Summary
Results-driven IT professional with expertise in customer service, technical support, and community engagement. Specializes in troubleshooting, networking, and data collection while thriving under pressure. Strong communicator and collaborator, dedicated to delivering effective solutions and fostering teamwork.
Overview
6
6
years of professional experience
Work History
Volunteer
Daily Bread Africa
12.2025 - Current
- Supported programs aimed at reducing hunger and promoting food security in line with the United Nations Sustainable Development Goal (SDG) 2: Zero Hunger.
- Assisted in providing educational support and opportunities for children from underprivileged backgrounds.
- Participated in community outreach activities to identify and support families in need.
- Contributed to initiatives that help children access quality education and remain in school.
- Worked alongside other volunteers to promote social welfare and sustainable community development.
ICT Network Administrator
Lands Commission
11.2025 - Current
- Configured and managed network devices including routers, switches, and firewalls to support organizational infrastructure.
- Monitored network traffic and troubleshoot connectivity issues to minimize downtime and improve system reliability.
- Provided timely technical support and training to end-users, improving overall IT literacy and reducing support requests.
- Administered and maintained local and wide area networks (LAN/WAN) to ensure optimal performance and security.
- Maintained detailed network documentation and performed regular system backups to ensure data continuity and compliance.
- Implemented network performance optimization strategies to enhance data throughput and reduce latency across corporate systems.
Volunteer
Community Volunteer ICT Classroom Teacher, Tete Adehyeman Dance Theater
06.2020 - Current
- Developed engaging lesson plans for diverse student groups in ICT education.
- Facilitated hands-on learning experiences using various digital tools and resources.
- Guided students in understanding fundamental concepts of information technology.
- Offered support and assistance to community members.
IT Technician (Intern)
National Disaster and Management Organization (NADMO)
Accra
02.2024 - 05.2024
- Provided direct IT support and training to end-users.
- Installed and configured network devices (routers, switches) and monitored performance.
- Diagnosed and resolved hardware, software, and networking issues.
- Maintained accurate documentation of installations, issues, and resolutions.
Community Volunteer (Contract)
Ghana Red Cross Society
01.2021 - 01.2022
- Supported community mobilization and education programs.
- Conducted disaster risk reduction training and simulations.
- Provided first aid training, health campaign support, and mental health assistance.
- Assisted in organizing community health awareness campaigns and events.
Field Officer (Contract)
Ghana Statistical Service - 2021 Population and Housing Census
05.2021 - 07.2021
- Enumerated households using CAPI software to ensure accurate data collection.
- Coded and listed structures during census exercise to facilitate systematic data organization.
- Submitted daily reports to supervisors after syncing data for timely updates.
Education
Bachelor of Science - Information Technology
Accra Institute of Technology (AIT)
Accra, GhanaSkills
- Networking configuration
- Network Configuration
- Network Diagnostics
- Network Monitoring
- Software Troubleshooting
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Analytical thinking
- Time management
- Customer Service
- Verbal communication
Hobbies and Interests
- Swimming
- Singing
- Dancing
Languages
- English
- Twi
- Hausa
- Deutsch
Additional Information
German Cultural Exchange Program in Germany, Gained international exposure and cross-cultural communication experience. Strong interest in pursuing professional opportunities in Germany.
Certifications
- Internet of Things(IoT) Cisco Networking Academy
- Data Analytics Essentials- Cisco Networking Academy
Timeline
Volunteer
Daily Bread Africa
12.2025 - Current
ICT Network Administrator
Lands Commission
11.2025 - Current
IT Technician (Intern)
National Disaster and Management Organization (NADMO)
02.2024 - 05.2024
Field Officer (Contract)
Ghana Statistical Service - 2021 Population and Housing Census
05.2021 - 07.2021
Community Volunteer (Contract)
Ghana Red Cross Society
01.2021 - 01.2022
Volunteer
Community Volunteer ICT Classroom Teacher, Tete Adehyeman Dance Theater
06.2020 - Current
Bachelor of Science - Information Technology
Accra Institute of Technology (AIT)