Seeking a challenging and interesting working environment in an institution that encourages independent thinking while staying true to the institution’s core values.
Overview
7
7
years of professional experience
Work History
Sales Administrator
Homefoods Processing and Cannery Ltd
11.2023 - Current
Sales Order Processing: Accurately process and manage sales orders from initiation to delivery, ensuring timely and correct order fulfillment
Coordinate with the sales team and other departments to verify product availability, pricing, and customer details
Customer Relationship Management: Serve as the first point of contact for customer inquiries, resolving issues, and providing information on products, orders, and deliveries
Sales Support: Assist the sales team with the preparation of quotes, proposals, and contracts
Coordinate and organize sales meetings, presentations, and other sales-related events
Reporting and Analytics: Generate regular sales reports, including tracking key performance indicators (KPIs) such as sales volumes, revenue, and customer trends
Analyze sales data to provide insights and support strategic decision-making
Inventory and Stock Management: Monitor stock levels and coordinate with the warehouse team to ensure product availability
Assist in forecasting demand and placing orders to replenish stock as needed
Documentation and Compliance: Prepare and manage sales documentation, including contracts, invoices, and delivery notes
Ensure all sales processes comply with company policies and relevant regulations
Financial Administration: Assist with the preparation of invoices, processing payments, and managing credit control
Coordinate with the finance department to ensure accurate billing and payment reconciliation
Sales Strategy Support: Collaborate with the sales team to develop and implement sales strategies and initiatives
Provide administrative support for marketing campaigns and promotional activities
Maintain training materials and ensure all team members are up-to-date with the latest product knowledge and sales techniques
Administrative Duties: Manage and organize the sales department’s documentation, including filing, scanning, and archiving records
Office Assistant
Volta River Authority
08.2017 - 09.2017
Organizing library works
Front desk experience
Office Clerk (NSS)
Labour Department
07.2020 - 08.2021
Maintain files and records so they remain updated and easily accessible
Answer the phone to take messages or redirect calls to appropriate colleagues
Take minutes of meetings
Utilize office appliances such as photocopiers, printers, etc., and computers for word processing, spreadsheet creation, etc
Assist in making travel arrangements and booking venues for conferences and events
Program Officer (Volunteer)
YFM Radio
07.2019 - 09.2019
Recruited individuals for the Y-Campus Express show
Actively engaged in publicity and communication of events hosted by the Radio
Establish and maintain regular communication with program partners and other stakeholders
Identify and solicit potential participants and develop agendas, logistics, and summaries
Carry out other responsibilities as assigned by management
Education
Bachelor of arts - Information Studies, Political Science
university of ghana
legon
01.2020
high school diploma - Government, Literature, Christian Religious Studies, Ga, Mathematics, Integrated Science, Social Studies, English Language
accra high school
01.2016
Skills
References
Mr. Appah Yeboah, Chief Labour Officer, Labour Department, 024 463 9957
Joseph Asare, Sales Manager, Homefoods Processing, 024 411 6036
Mr. Charles Addy, Volta River Authority, 024 450 5742
Hobbies and Interests
Cooking
Listening to music
Exploring nature
Timeline
Sales Administrator
Homefoods Processing and Cannery Ltd
11.2023 - Current
Office Clerk (NSS)
Labour Department
07.2020 - 08.2021
Program Officer (Volunteer)
YFM Radio
07.2019 - 09.2019
Office Assistant
Volta River Authority
08.2017 - 09.2017
Bachelor of arts - Information Studies, Political Science
university of ghana
high school diploma - Government, Literature, Christian Religious Studies, Ga, Mathematics, Integrated Science, Social Studies, English Language