Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Emmanuel Addo

Accra

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

H And E Nadom Construction And Hardware Limited
01.2019 - Current
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Boosted team performance by developing customer service training materials and conducting service training.

Project and IT Support Officer

Energeon Fuels Limited
01.2016 - 12.2018
  • Observed packing operations to verify conformance to specifications.
  • Wrote detailed narrative reports for use in investigations.
  • Testified in court during certain criminal cases.
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Created and managed project plans, timelines and budgets.
  • Spearheaded successful projects from conception through completion, showcasing strong project management abilities.

Marketing and IT Support Officer

Swipe Ghana Limited
04.2015 - 01.2016
  • Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
  • Observed packing operations to verify conformance to specifications.
  • Supervised, directed and evaluated assigned staff members and newly hired officers.
  • Optimized resource utilization by reallocating personnel based on workload assessment resulting in balanced workload distribution among the team members.
  • Installing and configuring computer hardware and operating systems and applications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Increased employee satisfaction with constructive performance evaluations and targeted feedback.

Education

Bachelor of Science - Computer Science

UDS
Navrongo, Ghana
11.2013

High School Diploma -

KOFORIDUA SECONDARY TECHNICAL SCHOOL
Koforidua, Ghana
04.2008

Skills

  • Issue Research
  • Priority management
  • Business Development
  • Complex Problem-Solving
  • Project Planning
  • Negotiation
  • Staff Discipline
  • Operations Management
  • Waste Reduction
  • Process Monitoring and Improvement

Certification

Website Developing Tools (Joomlar, HTML)

Languages

English
Bilingual or Proficient (C2)

Timeline

Supervisor

H And E Nadom Construction And Hardware Limited
01.2019 - Current

Project and IT Support Officer

Energeon Fuels Limited
01.2016 - 12.2018

Marketing and IT Support Officer

Swipe Ghana Limited
04.2015 - 01.2016

Bachelor of Science - Computer Science

UDS

High School Diploma -

KOFORIDUA SECONDARY TECHNICAL SCHOOL

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Emmanuel Addo