Summary
Overview
Work History
Education
Skills
Residence
Achievementsandactivities
Telephone
Personal Information
References
Hobbies and Interests
Timeline
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Emma Naa Odokai Odoi

Accra

Summary

To work in a performance driven organization where business issues and opportunities are anticipated and responded to quickly.

Resourceful Site Manager known for high productivity and efficient task completion. Skilled in project management, safety compliance, and team leadership, ensuring projects meet all deadlines and benchmarks. Excel at communication, problem-solving, and adaptability, making it possible to navigate challenges and maintain strong team dynamics for optimal job site performance.

Overview

9
9
years of professional experience

Work History

Site Manager

Nyaho Medical Center
Accra
05.2023 - Current
  • Ensured compliance with safety protocols, regulations and standards.
  • Developed strategies to improve operational efficiency and reduce costs.
  • Coordinated workflow between departments to maximize productivity.
  • Managed and prioritized maintenance activities while upholding equipment standards.
  • Responded promptly to customer inquiries or complaints.
  • Prepared budgets and monitored expenses to stay within allocated limits.
  • Provided training opportunities for existing staff in order to enhance their skillset.
  • Organized events at the site such as conferences or workshops.
  • Reviewed project plans regularly to ensure deadlines are met on time.
  • Monitored worksite personnel to maintain high levels of quality and performance.
  • Facilitated team meetings to discuss project status, challenges, and strategies for improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Pharmacy Team Lead

Nyaho Medical Center
Accra
06.2021 - 05.2023
  • Lead and direct pharmacy team, ensuring compliance with all relevant legislation and regulations.
  • Developed strategies to increase efficiency in the pharmacy, resulting in improved customer service levels.
  • Provided comprehensive training for new staff members on operations, protocols and procedures.
  • Organized workflow and delegated tasks among staff to ensure efficient operation of the pharmacy.
  • Ensured accuracy of medication orders by reviewing prescriptions prior to dispensing medications.
  • Assisted customers with prescription refills, over-the-counter products, and other inquiries regarding their health care needs.
  • Managed inventory levels, including ordering supplies from vendors and monitoring stock levels.
  • Conducted regular audits to ensure that safety policies were being followed properly within the pharmacy environment.
  • Created a positive work atmosphere through effective communication with employees at all levels of the organization.
  • Collaborated closely with physicians and other healthcare professionals to provide excellent patient care services.
  • Prepared monthly reports summarizing key metrics such as revenue, net promoter scores,patient satisfaction index among others customer satisfaction ratings.
  • Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations.
  • Developed and maintained professional relationships with patients to provide personalized care.
  • Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes.

Full Time Pharmacist

NYAHO MEDICAL CENTER
Accra
10.2019 - 06.2021
  • Provided medication counseling to patients on the proper use and potential side effects of their medications.
  • Ordered, labeled, and dispensed prescribed medications.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
  • Performed administrative duties, such as presenting monthly reports to management and leading quality improvement projects.
  • Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.

Pharmacist Intern

NYAAH PHARMACY
07.2017 - 10.2017
  • Serving prescriptions
  • Giving medication by assessing patients symptoms
  • Counselling
  • Doing basic test such as glucose and malaria test

Pharmacist Intern

LISTER HOSPITAL
10.2016 - 06.2017
  • Serving prescriptions
  • Counselling
  • Assisted in pre-packaging
  • Used pharmacy software to enter prescription and insurance information.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

TEACHING ASSISTANT (PHARMACOGNOSY)

CENTRAL UNIVERSITY COLLEGE
01.2016 - 01.2017
  • Assisting to supervise and mark students transcripts during examinations
  • Leading students during Lab sections
  • Preparing Lab regents
  • Helping students with project works
  • Monitored student progress by keeping detailed records of academic performance.

Locum Pharmacist

NYAHO MEDICAL CENTER
02.2019 - 05.2021
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Counseled patients regarding proper intake of medications.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.

ENTRANCE PHARMACEUTICALS AND RESEARCH
  • Assisted with quality control activities such as checking content of active ingredients, etc.
  • Assisted with microbiological activities

Education

Bachelor of Pharmacy -

Central University College
Miotso

West Africa Senior Secondary Certificate Exams -

Accra High School
Accra

Basic Education Certificate Examination -

Espo Best Child School
Accra

Skills

  • Ability to work effectively and contribute to a team environment
  • Possess very good knowledge about medicines
  • Possess very good interpersonal and relationship-building abilities
  • Self-motivated and forward-thinking individual
  • Ability to learn and adapt well to new situations and tasks
  • Pays attention to details
  • Have good computer skills
  • Site Inspection and Management
  • Team Leadership
  • Customer Relationship Management
  • Staff Management
  • Conflict Resolution

Residence

Martey Tsuru, off the Spintex Road (flower pot)

Achievementsandactivities

  • Outstanding manager of the year2023
  • MD's special Award-2022
  • Secretary National Union of Presbyterian Students Ghana (NUPSG) - Accra High Chapter (2011 - 2012)
  • School Prefect Espo Best Child School - 2006 - 2008
  • Health Outreach - Dawenya (Greater Accra), Agomenya (Eastern Region), Ada
  • Involved in community member education and testing of malaria and cholera
  • Member GPSA- CU chapter
  • Member of Pharmaceutical Society Of Ghana.

Telephone

+233(0)555961596

Personal Information

  • Date of Birth: 12/02/93
  • Nationality: Ghanaian
  • Marital Status: Married

References

  • Miss Beatrice Asamoah, regional Satellites manager, Nyaho Medical center
  • Mr. Francis Oppang , COO of Bank Hospital
  • Prof Kwasi Adomako Ohemeng, Dean of school of Pharmacy, Central University, +233243277105
  • Pharm Roberta Danso, +233249984593
  • Mrs. Henrietta Ayerteye, Omni Bank Ghana Ltd, Accra, +233277144789
  • Rev Lydia Osekre Odoi, +233249616115

Hobbies and Interests

  • Playing and listening to music
  • Watching soccer
  • Likes travelling
  • Singing and Writing

Timeline

Site Manager

Nyaho Medical Center
05.2023 - Current

Pharmacy Team Lead

Nyaho Medical Center
06.2021 - 05.2023

Full Time Pharmacist

NYAHO MEDICAL CENTER
10.2019 - 06.2021

Locum Pharmacist

NYAHO MEDICAL CENTER
02.2019 - 05.2021

Pharmacist Intern

NYAAH PHARMACY
07.2017 - 10.2017

Pharmacist Intern

LISTER HOSPITAL
10.2016 - 06.2017

TEACHING ASSISTANT (PHARMACOGNOSY)

CENTRAL UNIVERSITY COLLEGE
01.2016 - 01.2017

ENTRANCE PHARMACEUTICALS AND RESEARCH

Bachelor of Pharmacy -

Central University College

West Africa Senior Secondary Certificate Exams -

Accra High School

Basic Education Certificate Examination -

Espo Best Child School

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Emma Naa Odokai Odoi