Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Training
Timeline
Generic

Emma Dawson Baffoe

Accra,Default

Summary

A proactive and goal-oriented professional with extensive experience in risk management. Equipped with strong problem-solving abilities and adaptability, and committed to leveraging these qualities to drive team success and contribute to organizational growth. Proficient in regulatory compliance, risk assessment, and building strong internal controls.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Risk Manager

Izwe Savings and Loans PLC
05.2021 - Current
  • Communicate and implement the Risk Management Framework of Izwe to all 170 staff
  • Monitor over 80 Key Risk Indicators for early warning signs to remediate to keep indicators within tolerable limits.
  • Prepare Risk Registers for all units/departments Seventeen (17) units and departments of the bank.
  • Conduct Control Testing of unit Risk Registers to ensure controls implemented are relevant and adequate.
  • Conduct Due Diligence on Service Providers prior to on-boarding including review of Service Level Agreements.
  • Conduct Risk Assessment of new products, services, and processes, recommending mitigating controls to forestall risks identified and monitoring to ensure implementation.
  • Create Risk awareness among 170 staff through periodic trainings
  • Ensure prompt incident reporting by all 9 branches and 17 head office units key stakeholders, facilitate root cause analysis and implement appropriate mitigation strategies.
  • Facilitate periodic stress testing
  • Assisted in the development of enterprise-wide business continuity plans, minimizing disruptions caused by unforeseen events or disasters.
  • Risk Reporting

Operational Risk Advisor

Universal Merchant Bank
08.2016 - 04.2021
  • Developed Risk Registers for 9 partner units.
  • Championed the development of the Risk Appetite Statement and Tolerance levels for the Bank.
  • Conducted Operational Risk Assessment of new products/ processes prior to their launch.
  • Prepared Monthly and Quarterly Risk reports for Board and Management Committee Reporting.
  • Prepared the Quarterly Risk Newsletter to increase risk awareness among staff.
  • Coordinated, analyzed and consolidate all operational risk loss events from the Business and Support Units, conduct root cause analysis and propose appropriate resolution actions.
  • Facilitated Risk Awareness training on operational risk for new staff and Risk partners
  • Maintained a repository of internal/external loss data.
  • In charge of insurance claim processing and loss recovery from insurance companies and Outsourced Agencies on operational incident losses. An amount of GHS 800,000 was recovered as the highest loss recovered.
  • Secretary to the Combined Assurance Committee.

Principal Development Assistant- Quantity Surveyor

Central University
09.2013 - 07.2016
  • Project Management : Successfully completed 3 key projects totaling GHS 8M. These projects were completed in alignment with target deadlines and targeted cost.
  • Investment Appraisal: Assessing proposed projects based on cost of construction, potential revenues, risk and time to completion to determine and recommend best value for money projects.
  • Tender evaluation: Part of the tender evaluation team which assesses tenders and recommends same to execute projects based on cost, quality and construction duration.
  • Monthly progress reports on projects and status reports as and when required
  • Procurement of materials for the execution of works with emphasis on adherence to specifications and Just In Time Delivery

Senior Development Assistant- Quantity Surveyor

Central University College
10.2009 - 08.2013
  • Life cycle costing: Analyzing the actual cost of components, goods and materials taking maintenance as well as replacement cost into consideration and recommending best option to management.
  • Valuation of Works: Site measurement of 5 projects for payment based on project Bills of Quantities.
  • Project Cost Monitoring and Control: Ensuring work is executed within stipulated budgets and minimal cost overruns.
  • Preparation of Contract Documents

Education

MBA - Finance

Ghana Institute of Management And Public Administration
Accra, Ghana
06.2016

Bsc. - Building Technology

Kwame Nkrumah University of Science And Technology
Accra, Ghana
06.2008

SSCE Certificate - General Arts

Holy Child School
Accra, Ghana
06.2003

Skills

  • Skilled in Microsoft Office applications
  • Effective problem-solving skills
  • Collaborative team member
  • Strong interpersonal communication
  • Operational risk analysis
  • Problem-solving analysis
  • Risk mitigation
  • Cybersecurity risk assessment

Certification

  • August 2020 PECB ISO/IEC27001 Provisional Auditor
  • December 2013 Ghana Institution of Surveyors Professional Member (QS Division)
  • June 2012 Project Management Institute USA Project Management Professional

References

Available on request

Hobbies and Interests

Reading and solving puzzles

Training

  • June 2022 ISO 31000 - Lead Risk Manager
  • May 2025 ISO 27001:2022 - Lead Implementer

Timeline

Risk Manager

Izwe Savings and Loans PLC
05.2021 - Current

Operational Risk Advisor

Universal Merchant Bank
08.2016 - 04.2021

Principal Development Assistant- Quantity Surveyor

Central University
09.2013 - 07.2016

Senior Development Assistant- Quantity Surveyor

Central University College
10.2009 - 08.2013

MBA - Finance

Ghana Institute of Management And Public Administration

Bsc. - Building Technology

Kwame Nkrumah University of Science And Technology

SSCE Certificate - General Arts

Holy Child School

Similar Profiles

CREATE PROFILE
Emma Dawson Baffoe