- Reading Novels
- Listening to Music
- Baking
- Crocheting
Emillia Afeadi
Tema
Summary
Experienced Administrative and HR professional with proven expertise in process management, team collaboration, and delivering measurable results. Recognized for exceptional time management, resourcefulness, and problem-solving skills, with a track record of optimizing efficiency to achieve organizational goals. Passionate about excellence and dedicated to making a positive impact while adding value to any team or project.
Overview
9
9
years of professional experience
Work History
PERSONAL ASSISTANT
Smart Shipping Company Limited
Tema, Ghana
04.2025 - Current
- Attend high-level meetings with the CEO at Government Ministries and Agencies, including: Ministry of Foreign Affairs, Ministry of Roads and Highways, Ghana Ports and Harbour Authority, Other relevant institutions and stakeholder engagements.
- Prepare, draft, and finalize all meeting notes, minutes, proposals, and official correspondence arising from these meetings.
- Acted as the primary liaison between management, clients, regulatory bodies, shipping lines, and other institutions to follow up on approvals, payments, and document status.
- Prepared monthly payroll and ensured accurate documentation of staff salaries and statutory records.
- Liaised with the company's banks for salary processing, account reconciliation, and other financial transactions.
- Identified documentation errors, omissions, or inconsistencies and resolved them promptly to avoid delays in operations.
- Managed staff records, attendance, leave schedules, and personnel files.
- Assisted in the recruitment process, including sourcing candidates, shortlisting, coordinating interviews, and preparing applicants for their interview sessions.
- Supported the onboarding of new employees and ensured they received all necessary documentation and orientation materials.
- Maintained effective communication between management and staff on HR-related matters.
- Ensured strict confidentiality of employee information and all financial records.
- Provide accurate documentation of discussions, follow-up actions, and decisions to ensure smooth implementation of directives from the CEO.
- Coordinate communication between the CEO and government officials, partners, and regulatory bodies.
- Manage schedules, arrange appointments, and ensure the CEO is fully briefed ahead of meetings.
- Handle confidential documents and sensitive information with the highest level of discretion.
- Support the CEO in strategic planning, correspondence management, and execution of day-to-day administrative duties.
- Handle the CEO's medications and personal documents, and other personal belongings.
- Ensure timely submission of reports, letters, and documents to ministries and governmental agencies when required.
Client Service Executive
GCB
Tema, Ghana
02.2025 - 04.2025
- Open and Maintain Customer Accounts: Assist clients in opening new accounts and updating existing account information accurately.
- Process Customer Transactions: Handle deposits, withdrawals, transfers, and other banking transactions efficiently and accurately.
- Provide Information on Bank Products and Services: Explain banking products such as loans, savings, investments, and digital platforms to help clients choose suitable options.
- Assist with Loan Applications: Guide customers through loan processes, check documentation, and track application progress.
- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions, accounts, and service requests.
- Coordinate with Other Bank Departments: Work closely with operations, credit, and other units to deliver smooth and efficient customer service.
Administrative Secretary
Coa-RMLC
Cape Coast, Ghana
09.2022 - 09.2024
- Manage the organization's records and filing systems, both physical and digital.
- Implemented record retention schedules in compliance with organizational policies and legal requirements.
- Maintained accurate and up-to-date records of office activities, correspondence, and documentation.
- Ensured the confidentiality and security of sensitive organizational records.
- Trained staff on best practices for handling, organizing, and archiving records effectively.
- Organized and managed day-to-day administrative tasks to ensure smooth office operations.
- Ensured compliance with organizational policies, procedures, and regulations in all administrative activities.
- Managed office budgets, tracked expenses, and prepared financial reports for management review.
- Serve as a liaison between different departments and external partners.
- Oversee the day-to-day operations of the office, including managing supplies, equipment, and maintenance.
- Monitor office supplies and coordinate procurement when necessary.
- Manage the CEO's schedule, coordinate travel arrangements, and ensure timely responses to emails and phone calls.
- Facilitated onboarding for new hires by ensuring the availability of resources, equipment, and orientation materials.
- Served as the primary point of contact for inquiries and correspondence within and outside the organization, ensuring prompt and professional responses.
- Facilitated effective communication between departments, ensuring seamless collaboration on cross-functional projects.
- Coordinate and schedule meetings, appointments, and events.
- Presented the organization in external engagements, including stakeholder meetings, vendor negotiations, and partnership discussions.
- Assisted in drafting and distributing public communications such as press releases, event invitations, and announcements.
- Maintained a professional and approachable demeanor when addressing stakeholder concerns or resolving disputes, fostering positive relationships.
- Oversaw the daily activities of office staff, ensuring tasks were completed efficiently and aligned with organizational goals.
- Coordinated schedules and delegated tasks to maintain workflow and productivity.
- Organized team meetings to communicate goals, share updates, and address challenges effectively.
- Ensured all written materials adhered to organizational branding, tone, and professional standards.
- Prepared detailed and periodic reports summarizing office activities, achievements, challenges, and key performance metrics.
- Composed high-quality documents such as proposals, presentations, and operational manuals for internal and external stakeholders.
- Adapted writing styles to suit diverse audiences, including executives, clients, partners, and team members.
- Drafted and edited professional letters, memos, emails, and other forms of official correspondence to ensure clarity and effectiveness.
- Oversaw employee disciplinary meetings, terminations, and investigations.
- Assisted in HR duties including preparing itinerary for onboarding programs, training and orientation.
- Building and maintaining effective relationships with internal and external stakeholders, including board members, executive clients, and partners.
- Coordinated onboarding and offboarding processes for employees.
- Maintained compliance with state and local employment laws and regulations and recommended best practices; reviewed policies and practices to maintain compliance.
- Assisted with the preparation and distribution of HR policies and documents.
- Screened resumes and applications.
- Maintained training records and schedules.
- Assisted with the ERP network for HR.
- Coordinated interviews and communication with candidates.
- Assisted in the resolution of workplace conflict.
National Service Personnel
University of Mines and Technology, Tarkwa (UMAT)
Tarkwa, Ghana
10.2021 - 09.2022
- Personal Assistant to the Deputy Registrar and Senior Assistant Registrar.
- Processing documents and files for meetings.
- Preparing annual leave, casual leave for Assistant Registrar and various staff.
- Distribution of documents to the University Community.
- Preparing documents for interviews and submitting interview reports.
- Perform general secretarial duties, typing of letters, minutes, filing, notices, and reports, and dealing with queries on the phone and by email closely with other department and executives to facilitate effective communication.
- Assisting in the preparation of appointments, promotions and retirement documents.
- Assisting staff on inquiries.
- Assisting with the general secretarial duties, typing of letters, minutes, notices, and reports.
- Assisting in phone calls.
- Help in recruitment selection.
- Coordinating interviews and communication with candidates.
Administrative Assistant Intern
Ghana Revenue Authority
Accra, Ghana
06.2019 - 08.2019
- Assisting in processing of TIN (Taxpayer Identification Number). That is registering of new taxpayers.
- Collecting tax stamp on the field.
- Filing of tax returns.
- Writing of minutes.
- Tax Collection on field.
Administrative Assistant Printing Press
Regentropfen College of Applied Sciences (ReCAS)
Bongo, Ghana
08.2017 - 06.2018
- Printing and photocopying of documents for students and staff.
- Writing of report on daily sales.
- Attending meetings and typing of minutes.
Education
Bachelor of Business Administration - General Art
Regentropfen College of Applied Sciences (ReCAS)
Bongo, Ghana09-2021
High school or equivalent - undefined
Ashaiman Senior High School
Ashaiman, Ghana01-2015
Skills
- Microsoft Office Suite
- Data Analysis
- Material Knowledge
- Decision Making
- Time Management
- Organizational Skills
- Communication Skills
- Leadership
- Adaptability
- Customer Service
- Team Collaboration
- Entrepreneurial Mindset
- Creativity & Creative Thinking
- Attention to Detail
Interests
Timeline
PERSONAL ASSISTANT
Smart Shipping Company Limited
04.2025 - Current
Client Service Executive
GCB
02.2025 - 04.2025
Administrative Secretary
Coa-RMLC
09.2022 - 09.2024
National Service Personnel
University of Mines and Technology, Tarkwa (UMAT)
10.2021 - 09.2022
Administrative Assistant Intern
Ghana Revenue Authority
06.2019 - 08.2019
Administrative Assistant Printing Press
Regentropfen College of Applied Sciences (ReCAS)
08.2017 - 06.2018
High school or equivalent - undefined
Ashaiman Senior High School
Bachelor of Business Administration - General Art
Regentropfen College of Applied Sciences (ReCAS)
Recommendations
- Mr. Yusuf Hamid Agana, Lecturer, (+233) 242114881, yusufagana.hamidu@cibgh.org, Regentropfen College of Applied Sciences, Bolgatanga, Upper East Region, Ghana
- Rev. Dr. Moses Asaah Awinongya, Founder, (+49) 1623432554, moses.asaah@recas-ghana.com, Regentropfen College of Applied Sciences, Bolgatanga, Upper East Region, Ghana
- Dr. Faustina Kwofie, Assistant Registrar @ UMaT, (+233) 244983166, faakwofieh@umat.edu.gh, University of Mines and Technology, Tarkwa, Western Region, Ghana
- Dr. Richard Addo-Owusu, General Manager @ COA RMCL, (+233) 0240206689, richardaddoowusu@gmail.com, Cape Coast, Cape Coast, Ghana
Digital And Professional Skills
B2, B1, B2, C1, C1, C1, C2, C1, C1, C2, C2, B2, C1, C2
Leadership And Volunteering Experience
- President, Pax Romana Choir & ReCAS Choir, Regentropfen College of Applied Sciences (ReCAS), Bongo, 2017-04-01, 2021-12-31, Founded and led the choir to provide entertainment and enrich campus life., Organized rehearsals, performances, and events.
- Women's Commissioner, ReCAS SRC, Advocated for the welfare and empowerment of female students., Coordinated initiatives to encourage women's active participation.
- Vice Secretary, Knights and Ladies of the Altar, Blessed Clementina Catholic Church, Supported administrative functions including meeting documentation., Assisted in organizing church programs.
- Financial Secretary, Pax Romana, Regentropfen College of Applied Sciences (ReCAS), Bongo, Coordinated programs and activities for members., Managed financial records and budgets.
- Vice Secretary, Knights and Ladies of the Altar, Blessed Clementina Catholic Church, Handled administrative duties including meeting documentation., Assisted in planning church programs.
- Entrepreneur, abena's_crafty, 2020-03-01, present, Crocheting Unisex Garments., Producing stylish and comfortable outfits for women., Making clothing for children., Crafting home décor items., Creating custom garments based on customer requests., Showcasing products at trade fairs.
Personal Information
Nationality: Ghanaian