Elvis Boah

• Responsible for the four(4) MTX sites(Data Centers) and seven(7) retained exchanges and their associated power demands and requirements within Parts of Accra, Central, Western and Western North Regions.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
• Established strong relationships with vendors and suppliers, negotiating favorable contracts to reduce operational expenses.
• Conducted regular safety audits and implemented corrective measures, ensuring a safe working environment for all team members.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Responsible for the five (5) retained exchanges and their associated power demands and requirements within Eastern zone

• Ensure the outsource partners maintain compliance with all current & future Vodafone Health & Safety standards when administering Vodafone estate portfolio
• Monitor the daily performance of outsource MANAGED SERVICES (MS) and PASSIVE operation partners, ensuring the delivery of the operational network performance SLA & KPI defined in the service schedule
• Act as the primary point of contact to assist the MS and PASSIVE outsource partners in resolving related issues which impact onto MS and PASSIVE performance
• This will typically include the following requirements: Fault rectification (e.g BSC, BTS, TX, DSLAM/MSAN faults), including raising issues, tracking progress and proactively delivering a resolution
• Support initiatives to deliver continual service enhancements, including revisions to the SLA requirements
• Provide inputs into the Business Continuity plan as required
• Act as focal point to deliver resolution to customer complaints (both internal and external) which result from the performance of the Huawei MS team, Eaton, G&J Technical services, Power logistic etc Influences the planning process to ensure the partners align with the operational requirements
• Provide support to other departments/ units operating from Accra and other regions, (Networks, RAN, PMO office, IN) etc
• Conduct monthly one on one with Health, Safety and well being with my Direct Reports
• Projects: Leading Operations support team to carry out the following project; Relocation of 11 rooftop site to HTC or ATC site due to H&S reasons Installing commissioning and integrating the Awaso–Redback Mining–Bosomioso transmission link to replace Awaso-Bosomoiso link due to frequent failure on the link
• NBBU project, swapping all the NEC ADMs with NSN ADMs on the Kumasi Tamale NEC link to allow 3G service and Fast Ethernet services to be deployed on that transmission route
• Planning, rollout and commissioning of Telemisis Site Watch Remote monitoring and Site automation systems Retained exchanges alarm poll-in to NOC project Retained exchange power saving project to cut down on the power consumed at these exchanges

• 2nd Line Support for Huawei BSC, BTS and Micro Wave Equipments(Transmission) Transmission & BSS Operations and maintenance activities
• Performing PAT for Huawei RNC and NodeB Performing PAT and Integration of newly built BTS sites (Microwave Links & BTS) Planning and supervising Swapping of Alcatel BSC and BTS with Huawei BSC and BTS Planning and rollout of Dizengoff Tautech alarm systems Planning, rollout and commissioning of Telemisis SiteWatch Remote monitoring and Site automations systems Hub sites nationwide alarm poll-in to NOC project RAN Delivery Co-ordination from field engineering side.

• Providing 2nd Line Technical Support to Field Operations Engineers on Transmission, BTS and Teledata BroadAccess related faults/outages
• Detailed planning for relocation or dismantling of equipment
• Drive testing of Mobile Base stations (BTS)
• Develop and review field routine maintenance procedures and guidelines
• Develop plans/schedules for preventive maintenance of BTS and other Transmission sites
• Participate in Implementation activities and Preliminary and Final Acceptance Testing
• Administer dismantled equipment
• Coordinate and distribute technical information and Materials
• Revision of stock levels, types and locations of BSS & TX Spare Parts
• Administer tool/instrument pool
• Installation and configuration of RAD and RADWIN Winlink microwave link for data and voice
• Daily and Weekly analysis of BTS & TX outages.

• Maintenance, Operation and Configuration of NEC PDH and SDH 2000s & 3000s Microwave Links, NEC DMR 700 & 770, Nera City link, Compact link & Paso link, Harris Micro star & Megastar, etc
• Attending to daily transmission and BTS faults
• Maintenance, Operation and Configuration of Digital Circuit Multiplexing Equipment (DCME) at ITMC
• Configuration of Clear Channels on DCME for C5, C7, Data and other Administrative Operations
• Maintenance Operations And Configuration of NEWBRIDGE - Digital Access Cross - Connect Equipment at ITMC
• Provisioning of International Lease Lines for Internet Service Providers and other Corporate Companies
• Monitoring and Maintaining of Encoder/Decors for TV Link for provisioning of TV Link-on-demand.

• Maintenance of Radio communications Equipment Sending and receiving messages in Morse code.

• Repairing of computers Teaching of PC operating systems and other applications: Dos, Windows, Ms Word, Ms Excel, Ms PowerPoint, Etc.

• Maintenance and repair of ship’s electronic navigation and communication equipments
• Maintaining and repair of Ship’s Electrical Systems, various Electrical Motors
• Planning and Supervising Ship repair jobs such as Scraping, Sand Blasting, Welding and various repairs works on Ships.