Elvira Nana Yaa Gyamfua Annor
Student
Accra
Summary
A strong leader and problem solver dedicated to streamlining operations to promote organizational efficiency, I am a detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
National Service Personnel
University of Ghana Cooperative Credit Union
11.2023 - Current
- Successfully assisted members with their personal accounts, contributing to a 15% increase in overall member satisfaction.
- Executed strategic marketing initiatives across various University of Ghana departments, resulting in a 20% growth in new memberships.
- Demonstrated exceptional organizational and administrative skills, efficiently handling tasks delegated by supervisors.
- Streamlined internal communication processes, enhancing collaboration between departments, and improving response times.
- Coordinated cross-functional teams to address complex client issues, facilitating efficient problem-solving efforts.
Administrative Intern
Institute of Statistical, Social and Economic Research
10.2023 - 10.2023
- Exceeded expectations by proactively identifying areas of need within the office and offering assistance, even when not specifically assigned to the task.
- Provided valuable insights into process improvement efforts by engaging in regular brainstorming sessions alongside other interns or more experienced staff members.
- Managed multiple priorities effectively by utilizing strong organizational skills and regularly updating task lists to ensure deadlines were met.
- Enhanced team communication by responding to internal requests and inquiries in a timely manner.
Administrative Intern
37 Military Hospital
11.2021 - 01.2022
- Maintained inventory control of office supplies by monitoring usage patterns, allowing for timely replenishment without compromising budgets.
- Developed positive relationships with patients by providing exceptional customer service during registration, appointment scheduling, and follow-ups.
- Provided compassionate support to patients'' families during difficult moments by offering clear communication channels regarding their loved ones'' care.
- Streamlined the patient registration process by implementing an efficient digital system that reduced wait times.
- Enhanced communication between departments by facilitating regular meetings and promoting collaboration among team members.
Education
Bachelor of Arts - Human Resources Management And Psychology
University of Ghana
Accra Ghana 05.2019 - 05.2023
High School Diploma -
AKOSOMBO INTERNATIONAL SCHOOL
Akosombo Accra 05.2016 - 05.2019
Skills
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
Workforce Planning
Training and mentoring
Project Management
Scheduling appointments
Presentation Creation
Timeline
National Service Personnel
University of Ghana Cooperative Credit Union
11.2023 - Current
Administrative Intern
Institute of Statistical, Social and Economic Research
10.2023 - 10.2023
Administrative Intern
37 Military Hospital
11.2021 - 01.2022
Bachelor of Arts - Human Resources Management And Psychology
University of Ghana
05.2019 - 05.2023
High School Diploma -
AKOSOMBO INTERNATIONAL SCHOOL
05.2016 - 05.2019