Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Elsa Ankomah

Acccra

Summary

Dedicated caregiver with a proven track record at S.A Consult, adept in providing exceptional patient care and emotional support. Leveraged strong ethics and compassionate communication to enhance patient quality of life. Skilled in medical record-keeping and patient assessments, contributing to a 30% improvement in client satisfaction. Passionate about empowering patients through respectful, compassionate care and comprehensive support.

Overview

5
5
years of professional experience

Work History

Caregiver= Part Time

S.A Consult
06.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Midwife

University of Ghana Medical Center
05.2021 - Current
  • Educated mothers and families on pregnancy-related topics to inform and prepare for pregnancy, childbirth and newborn care.
  • Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
  • Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
  • Empowered mothers to make informed decisions about their care through comprehensive education on pregnancy, childbirth, and newborn care.
  • Supported families during the grieving process following pregnancy loss or infant death with empathetic emotional support and resource referrals for ongoing counseling services.
  • Managed fetal distress and delivery complications calmly to provide safety to mothers and babies.
  • Performed neonatal assessments by checking baby's vital signs and performing physical exams to determine overall health at birth.
  • Promoted a safe and comfortable birthing environment by implementing evidence-based practices in pain management techniques.
  • Built strong rapport with patients through open communication channels that encouraged feedback and collaboration on care plans.
  • Reduced complications during childbirth with vigilant monitoring of maternal and fetal wellbeing throughout labor.
  • Improved patient satisfaction by providing compassionate and knowledgeable care during prenatal, labor, and postpartum periods.
  • Fostered an inclusive atmosphere by providing culturally sensitive care to diverse patient populations, understanding their unique needs and preferences.
  • Enhanced continuity of care by collaborating closely with the interdisciplinary healthcare team, including physicians and nurses.
  • Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
  • Contributed to improved maternal health outcomes using thorough risk assessment strategies during initial consultations as well as follow-up appointments.
  • Developed individualized birth plans in collaboration with expectant mothers to ensure personalized care aligned with their preferences.
  • Assisted in over Number successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
  • Checked general and mental health and overall comfort of mothers in prenatal appointments.
  • Achieved positive patient experiences by actively listening to concerns and addressing them promptly in a sensitive manner.
  • Directed parents and newborns to physicians without causing parent alarm based on problematic test results and health conditions of babies and mothers.
  • Maintained up-to-date knowledge on midwifery best practices through regular continuing education opportunities and membership in professional organizations.
  • Ensured compliance with regulatory standards through meticulous record-keeping practices and adherence to state licensure requirements.
  • Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
  • Used massage to increase patient comfort and streamline birthing processes.
  • Advocated for mothers' rights and choices to make informed decisions about care by respecting human autonomy.
  • Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
  • Evaluated clinical performance regularly, identifying areas of improvement and implementing strategies to enhance overall patient care experience.
  • Optimized clinic efficiency by training staff on proper equipment use, sterilization techniques, and inventory management procedures.
  • Prepared patients for successful home births with extensive education on equipment, safety protocols, and emergency procedures.
  • Administered medications such as Pitocin and epidurals during labor and delivery.
  • Used special labor and delivery procedures, including episiotomy and forceps deliveries.

Nurse Aide

Trust Hospital
04.2019 - 03.2020
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
  • Facilitated seamless transitions between shifts by delivering thorough reports on patients'' status at shift handover meetings.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
  • Kept accurate records of patients' care, condition, and progress.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

Certificate - First Aid

Alison
International
08.2024

Diploma - Nursing Midwifery

Presbyterian Nursing And Midwifery College
08.2018

High School - General Arts

St Louis High School
07.2013

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Patient Care
  • Dependable and Responsible
  • Daily living assistance
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Basic Housekeeping
  • Emotional Support
  • Housekeeping
  • Strong Ethics
  • Relationship Building
  • Compassionate Care
  • Verbal and written communication skills
  • First aid and safety
  • Flexible schedule and availability
  • Patient Companionship
  • Compassionate communication
  • Medical record-keeping
  • Medication and Appointment Reminders
  • Documentation
  • Behavioral Management
  • Mobility Assistance
  • COVID-19 Safety Policies
  • Special Needs Care
  • Medication Administration
  • Patient Management
  • ADL Assistance
  • Client Transportation
  • Care plan assessment
  • End of life care
  • Patient Assessments
  • Care Plan Adherence
  • Records Management
  • Records Maintenance
  • Physical therapy support
  • Indirect Patient Care
  • Medical office administration
  • EMR / EHR
  • State regulations knowledge
  • Disability Support
  • First Aid Certification
  • Light Housekeeping
  • Certified in CPR/AED
  • Care Planning

Timeline

Caregiver= Part Time

S.A Consult
06.2022 - Current

Midwife

University of Ghana Medical Center
05.2021 - Current

Nurse Aide

Trust Hospital
04.2019 - 03.2020

Certificate - First Aid

Alison

Diploma - Nursing Midwifery

Presbyterian Nursing And Midwifery College

High School - General Arts

St Louis High School

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Elsa Ankomah