Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elle Ewurama McJones

Accra

Summary

Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organisational objectives.

Overview

6
6
years of professional experience

Work History

Home Tutor

Sage Educonsults
East Legon
01.2024 - Current
  • Assisted students with homework and study skills in various subjects.
  • Facilitated engaging tutoring sessions to enhance student understanding.
  • Developed individualised lesson plans to meet students' learning styles.
  • Communicated effectively with parents about student performance and needs.
  • Adapted teaching methods to accommodate different learning abilities.

Customer Service Representative

Compass Institute
Haatso
02.2022 - 11.2022
  • Managed customer inquiries through phone and email channels.
  • Resolved customer complaints with effective communication and problem-solving skills.
  • Collaborated with the team to improve service quality and client satisfaction..
  • Coordinated with other departments to address customer needs efficiently.
  • Maintained up-to-date knowledge of Compass Institute's offerings and policies.

Personal Assistant

Kojofori Amoyaw-Osei
Sakumono
02.2021 - 08.2021
  • Managed daily schedules and appointments for executive leadership.
  • Organised travel arrangements, including flights and accommodations, for business trips.
  • Assisted in preparing meeting agendas and taking detailed minutes during discussions.
  • Conducted research to support project development and strategic planning initiatives.
  • Ran errands to help with daily tasks, enabling the employer to focus on more pressing duties.

Office Manager

Beaming Smile Teeth Whitening Center
East Legon
09.2019 - 10.2020
  • Managed office supplies and inventory to maintain efficient operations.
  • Implemented filing systems for easy access to documents.
  • Assisted in onboarding new employees with orientation sessions.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations, including greeting visitors, answering questions, and directing them to appropriate personnel.

Education

High School Diploma -

Ghana Christian International High School
Dodowa
06-2019

Bachelor of Arts - Banking And Finance

Wisconsin International University College
North Legon

TOEFL - English Language

Comsor Institute
Osu

Skills

  • Customer service
  • Student engagement
  • Office organization
  • Attention to detail
  • Adaptability
  • Interpersonal skills
  • Research capabilities
  • MS office

Languages

English
First Language
French
Upper Intermediate (B2)
B2

Timeline

Home Tutor

Sage Educonsults
01.2024 - Current

Customer Service Representative

Compass Institute
02.2022 - 11.2022

Personal Assistant

Kojofori Amoyaw-Osei
02.2021 - 08.2021

Office Manager

Beaming Smile Teeth Whitening Center
09.2019 - 10.2020

High School Diploma -

Ghana Christian International High School

Bachelor of Arts - Banking And Finance

Wisconsin International University College

TOEFL - English Language

Comsor Institute

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Elle Ewurama McJones