Elizabeth Oye Nyinase
Accra,Ghana
Summary
Astute administrative worker with knowledge and experience to oversee the team. Expert in clerical work and an organized leader with advanced software skills. Accomplished in meeting deadlines and guiding staff to exceed quality objectives.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Business Development Officer and Administrator
Bace Laboratory and Diagnostic Centre
Accra , Ghana
2022.12 - Current
- Promoted excellent customer service standards that boosted customer service ratings.
- Developed and implemented a customer acquisition strategy that increased BACE Labs market share.
- created a new client pipeline to meet monthly targets.
- Drew on the understanding of key markets to push the development of business strategies.
- generated leads, bringing in new client revenue and improving bottom-line profitability.
- Effectively managed incoming and outgoing mail to maximize office efficiency.
- processed accounts receivable transactions with strict attention to detail to reduce errors.
- enhanced administration system workflows by developing improved automated systems.
- Generated daily operations reports, presenting to management and advising required corrective actions and improvements.
- Set office policies and procedures to keep team members coordinated.
- Updated office management on team's activities and progress at weekly meetings.
- Communicated policy changes and business priorities to streamline office team tasks.
Administrative Assistant and Research assistant
Science and Technology Policy Research Institute
Accra , Ghana
2021.10 - 2022.08
- Collected qualitative and quantitative data with rigorous methodology.
- Performed literary searches to generate high-quality literary reviews in support of research projects.
- Organized focus groups and surveys to collect comprehensive datasets.
- Reviewed reports, data and articles published by peers.
- Prepared literature reviews with concise summaries.
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
- Organized client events and conferences.
Receptionist
Transdank Hotel
Accra , Ghana
2016.05 - 2016.08
- answered and helped resolve inquiries from clients, vendors, and the general public.
- greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- kept the reception area clean and neat to give visitors a positive impression of the company.
- managed bookings using Booker software to schedule, cancel, and re-arrange appointments.
- Provided clerical support to company employees, including copying, typing, and file management.
Education
Bachelor of Arts - Political Science with Spanish
University of Ghana, Legon
Ghana 2017.09 - 2021.11
WASSCE - General Arts
OLA Senior High School, Ho
Ghana 2013.09 - 2016.04
Skills
- Reporting and documentation
- Operations management
- Public Relations
- Event planning and management
- Office oversight
- Sales cycle management
- Sales prospecting techniques
- Pricing strategy
- Training and mentoring
Interests
VOLUNTEER EXPERIENCE , Member of Students for Sensible Drug Policy, SSDP-university of Ghana, LegonChapter. Volunteer for International Health Students Summit 2019, University of Ghana. The Grand Charity Foundation, University of Ghana, Legon.
Languages
English
Fluent
Spanish
Intermediate
French
Elementary
Timeline
Business Development Officer and Administrator
Bace Laboratory and Diagnostic Centre
2022.12 - Current
Administrative Assistant and Research assistant
Science and Technology Policy Research Institute
2021.10 - 2022.08
Bachelor of Arts - Political Science with Spanish
University of Ghana, Legon
2017.09 - 2021.11
Receptionist
Transdank Hotel
2016.05 - 2016.08
WASSCE - General Arts
OLA Senior High School, Ho
2013.09 - 2016.04
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