Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Elizabeth Efua Ofosua

Elizabeth Efua Ofosua

Cape Coast

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

8
8
years of professional experience

Work History

Teaching Assistant

Cape Coast Technical University
Cape Coast
11.2023 - Current
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Graded assignments, tests and papers according to teacher instructions.

Career Services Assistant

Snow college Career Center
Salt Lake
11.2021 - 04.2022
  • Assisted with the organization of events related to career development activities.
  • Conducted workshops for students on topics such as resume writing, interviewing skills, networking.
  • Drafted promotional materials for upcoming events related to career development initiatives.

Created detailed reports and presentations to document the progress of student placements.

Cleaner (Voluntary Service)

Snow College
Salt Lake
11.2021 - 03.2022
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.

Area Sales Developer

MTN Ghana
Cape Coast
08.2016 - 08.2021
  • Developed and implemented sales strategies to increase revenue and market share.
  • Identified and developed relationships with key customers to expand customer base.
  • Analyzed customer feedback to improve product performance and develop new sales opportunities.
  • Provided technical support to customers when needed during the sale process.
  • Managed customer accounts by responding promptly to inquiries and resolving issues in a timely manner.
  • Attended trade shows, conferences and other industry events to promote products and services.
  • Reported monthly sales figures to upper management in order to track progress against goals.

Education

HND( Higher National Diploma) - Business Administration And Management(Marketing)

Cape Coast Technical University
Capecoast Central Region
03-2024

Proficiency in Marketing Studies - Marketing

Snow College
Utah, USA
05-2022

High School Diploma -

Okuapeman SHS
Akuapem-Akropong, Eastern
07-2005

Skills

  • Cultural competency
  • Ethical behaviors
  • Positive Attitude
  • Computer Skills
  • Empathy
  • Residence
  • Result Oriented
  • Good communication skills

Languages

Akan
First Language
English
Proficient (C2)
C2

Timeline

Teaching Assistant

Cape Coast Technical University
11.2023 - Current

Career Services Assistant

Snow college Career Center
11.2021 - 04.2022

Cleaner (Voluntary Service)

Snow College
11.2021 - 03.2022

Area Sales Developer

MTN Ghana
08.2016 - 08.2021

HND( Higher National Diploma) - Business Administration And Management(Marketing)

Cape Coast Technical University

Proficiency in Marketing Studies - Marketing

Snow College

High School Diploma -

Okuapeman SHS
Elizabeth Efua Ofosua