Elizabeth Addai-Owusu
DATA ANALYST
Tema,AA
Summary
Driven to learn quickly, advance computer proficiency and training in data analytics. Solid background in finance and administrative settings, supporting team needs. Flexible and hardworking team player focused on boosting efficiency and performance with conscientious and detail-oriented approaches.
Overview
2
2
Languages
3
3
Certifications
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Administration Officer
CADS Contracts and Services, Accra
09.2019 - Current
- Initiated and redesigned a well-structured visitor’s sign-in book using excel for efficient feedback and referencing.
- Collaborated with the facilities team to build an excel workbook for tracking and updating completed tasks every month.
- Achieved 95% client satisfaction score based on feedback forms.
- Cultivated and strengthened customer relationships through exceptional service and proactive follow-up.
- Drafted informative reports regarding upcoming projects and required resources.
Data Analyst Intern
KPMG
11.2019 - 12.2019
- Completed the following task models on Data Analysis; Data Quality Assessment, Data Insights and Data Insights and Presentation using advanced excel formulas and Power BI.
- Developed a dashboard using Power BI, a data analytics and visualization software.
- Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
Intern
Stanbic Bank
06.2019
- Sold bank products (USSD and money wallet) which led to about 45% increase in the branch’s target for the month.
- Communicated with customers, managed inbound requests and shared customer complaints with the manager to help make improvements.
- Assisted customers in registering their ATM cards and USSD thus encouraging the use of mobile banking, reducing paper cost.
Intern
Ghana Audit Service
12.2018 - 01.2019
- Developed an excel model that calculated the percentage amount of employee’s income that was required by SSNIT using XLOOKUP in excel.
- Profiled and updated retired employees’ details from the employees’ profile sheet using VLOOKUP and Match and Index in excel.
Commercial Intern
Cargil Cocoa Ghana
06.2017 - 08.2017
- Collected shipping drafts from shipping companies and verified the details of all shipping tracks to ensure they were in line with the bill of lading.
- Collaborated with the laboratory department to record and update the temperature, quantity and type of goods available for shipping.
Executive Assistant
Liquidstar Limited
01.2021 - Current
- Assisted in liaising between international business and the Ghana government in understanding the guidelines in securing a loan.
- Provided a cultural understanding, generating a different perspective on the venture.
Member
UGBS USHERING COMMITTEE
01.2015 - 01.2018
- Directed protocols and guests at all the events during the 2018 management week celebration.
- Checked tickets and distributed programs, snacks and welfare packages during events.
- Only first year student to usher at the 2015 end of year dinner.
Member
UGBS FINSA COMMITTEE
01.2017
- Of the publicity committee for the 2018 FINSA week celebration.
- Member of the central processing committee of a day in activity during the week.
Education
BSc. - Business Administration
University of Ghana
09.2015 - 07.2019
Skills
Data Analysis and Visualisation
Research and reporting
Communication and Customer Service
Certification
Power BI
Timeline
Executive Assistant
Liquidstar Limited
01.2021 - Current
Data Analyst Intern
KPMG
11.2019 - 12.2019
Administration Officer
CADS Contracts and Services, Accra
09.2019 - Current
Intern
Stanbic Bank
06.2019
Intern
Ghana Audit Service
12.2018 - 01.2019
Commercial Intern
Cargil Cocoa Ghana
06.2017 - 08.2017
Member
UGBS FINSA COMMITTEE
01.2017
BSc. - Business Administration
University of Ghana
09.2015 - 07.2019
Member
UGBS USHERING COMMITTEE
01.2015 - 01.2018