ELIZABETH OTABIL
WINNEBA,GHANA
Summary
A dedicated professional with expertise in client relationship management, stakeholder engagement, and strategic planning. Demonstrates exceptional communication proficiency, creative thinking, and resourcefulness. Proven ability to manage customer relationships effectively using advanced customer relationship management systems. Skilled in competitor monitoring, time-management, and decision-making confidence. First-aid certified with strong telephone etiquette and stress resilience. Career goal includes leveraging skills to enhance organisational success through effective delegation and innovative solutions.
Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.
Specialise in administrative support with focus on organisation and customer service. Can streamline office operations, ensuring smooth workflow and optimising productivity. Unique skills in time management and multitasking combined with aptitude for problem-solving make it possible to meet and exceed business objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative assistant
University of Education
Winneba, Central Region
11.2023 - 10.2024
- Managed front desk duties to ensure smooth operation of reception area.
- Submitted timely reports which provided critical updates on various projects.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Ensured efficient travel arrangements for staff including booking accommodations.
- Organised client meetings, prepared agendas and took detailed minutes.
- Contributed to team effort by accomplishing related results needed.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Improved customer satisfaction through prompt response to email and phone queries.
- Assisted with budget preparations enabling effective financial planning.
Teaching practice
Apam Senior High School
Apam , Ghana
11.2022 - 04.2023
- Participated in ongoing professional development, staying updated on educational best practices.
- Adapted curriculum to diverse learner abilities, ensuring all students were catered for.
- Utilised advanced technology in the classroom for interactive learning experiences.
- Conducted after-school tutoring sessions to help struggling students improve their grades.
Coaching and development specialist
Winneba Unique Fingers
Winneba, Ghana
03.2018 - 11.2022
- Introduced e-learning platforms, promoted remote skills development.
- Enhanced employee motivation by implementing effective incentive schemes.
- Devised succession planning models, ensured business continuity.
- Strengthened talent acquisition by revamping recruitment processes.
Assistant Coach
University of Education Handball Team
Winneba, Central Region
11.2021 - 10.2022
- Increased player performance by implementing new training routines.
- Fostered a positive environment within the team through strong interpersonal skills and motivational techniques.
- Collaborated with medical staff on injury prevention and rehabilitation programmes for healthier players.
- Developed comprehensive game strategies to enhance team performance.
- Thoroughly prepared training drills that focused on enhancing specific skills – resulting in better match performances.
- Maintained detailed records of player progress, enabling targeted coaching interventions.
Teaching assistant
Zion Girls Senior High School
Winneba, Ghana
02.2018 - 10.2019
- Participated in teacher-parent conferences regarding students' progress or problems.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Participated in parent-teacher meetings to discuss student progress and potential improvements.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Led small group sessions for enhanced focus on challenging topics.
Education
Bachelor in Education - Physical Education
University Of Education
Winneba, Central Region / Ghana /2019 - /2023
Certificate of Higher Education - General Art
Apam Senior High School
Apam, Ghana /2014 - /2017
Skills
- Telephone etiquette
- Stakeholder engagement
- Client Relationship Management
- First-aid certified
- Customer relationship management systems
- Competitor monitoring
- Communication proficiency
- Creative thinking
- Resourcefulness
- Time-management
- Strategic planning
- Effective delegation
- Decision-Making confidence
- Stress resilience
- Typing speed and accuracy
Languages
English
Advanced
Affiliations
- Reading
- Sports and Fitness
- Adventure and Exploration
- Singing
- Listening to music
- Playing Games
Accomplishments
- Female Handball player of the year 2022 and 2023
- Best behave Sports Student
- Most Valuable player
Certification
Repulic of Ghana National Teaching Council, Provisional Teaching License
- Date Issue 2024
- Category SHS/TVET
Timeline
Administrative assistant
University of Education
11.2023 - 10.2024
Teaching practice
Apam Senior High School
11.2022 - 04.2023
Assistant Coach
University of Education Handball Team
11.2021 - 10.2022
Coaching and development specialist
Winneba Unique Fingers
03.2018 - 11.2022
Teaching assistant
Zion Girls Senior High School
02.2018 - 10.2019
Bachelor in Education - Physical Education
University Of Education
/2019 - /2023
Certificate of Higher Education - General Art
Apam Senior High School
/2014 - /2017
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