Elizabeth Botchway
Accra
Summary
Knowledgeable spa therapist with 3 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques in an upscale salon and spa. Committed to maintaining the highest standards of service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Spa Therapist
Shushan City Spa And Beauty
Accra
03.2020 - Current
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Created marketing advertisements to increase awareness of services and boost sales.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Carried out product inventory checks, charting and consultations.
- Assisted manager with daily spa operations.
- Notified supervisor of supply needs to maintain stock of necessary items.
Salon Owner/Operator
Shushan City Spa And Beauty
Accra
03.2020 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Trained and motivated employees to perform daily business functions.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Employed prompt decision-making and in-depth research to resolve issues.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Provided outstanding coaching to employees to boost productivity.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
Makeup Artistry Intern
CVL Beauty
Accra
10.2018 - 11.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Participated in team-building activities to enhance working relationships.
Makeup Instructor
CVL Beauty
Accra
11.2019 - 02.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Optimized learning plans, quantifying student progress through test administration.
- Created and implemented written and oral assessments.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Thought students the art of makeup application.
Spa Intern
The Salon At Golden Tulip
Accra
06.2018 - 08.2018
- Greeted spa guests warmly to create positive first impression of establishment.
- Recorded product sales into spa's weekly income report.
- Maintained front desk workstation by keeping it clean and organized.
Healthcare Assistant
Atlantis Clinic
Accra
06.2016 - 02.2017
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
Backstage Makeup Artist
Glitz Africa Fashion Week
Accra
10.2019 - 10.2019
- Worked flexible hours; night, weekend, and holiday shifts.
- Applied makeup in accordance with clothing style on models.
Education
Certificate - Makeup Artistry
Revys Beauty
Lagos,Nigeria04.2022
Advanced Diploma - Spa Therapy
FC Beauty College
Accra11.2018
Certificate - Makeup Artistry
FC Beauty College
Accra11.2016
Certificate - Health Care
Narh-Bita Nursing College
Tema,Accra10.2015
WASSCE - Science Education
Action Secondary Technical School
Accra05.2014
Senior High Education - Science Education
Golden Sunbeam International College
Accra09.2012
BECE - Junior High Education
Christ Vision International School
Accra, Ghana06.2011
Skills
- Guest Services Expertise
- Skin Condition Diagnosis and Treatment
- Critical Thinking
- Complex Problem-Solving
- Customer Preferences
- Product Recommendations
- Therapeutic Massage
- Outstanding Client Care
- Skin Rejuvenation
- Moisturizing Treatments
- Personalized Care Regimens
- Public Health Codes Knowledge
- Hydrating Body Wrap Procedures
- Client Consultations
- Cellulite Treatments
- Chemical Peels
- Advanced Facials
- Spa Retail Sales
- Makeup Application
- Assessing Skin Condition
- Time Management
- Consultation and Advisement
- Fashion Shows
- Knowledge of Body Scrubs
- Front Desk Management
- Therapeutic Services
- Spa Treatment Services Expertise
- Salon Management
- Skin Analysis
- Staff Management
- Dermaplaning
Accomplishments
- Earned Overall Spa student Award 2018 at FC Beauty college
Timeline
Spa Therapist
Shushan City Spa And Beauty
03.2020 - Current
Salon Owner/Operator
Shushan City Spa And Beauty
03.2020 - Current
Makeup Instructor
CVL Beauty
11.2019 - 02.2020
Backstage Makeup Artist
Glitz Africa Fashion Week
10.2019 - 10.2019
Makeup Artistry Intern
CVL Beauty
10.2018 - 11.2019
Spa Intern
The Salon At Golden Tulip
06.2018 - 08.2018
Healthcare Assistant
Atlantis Clinic
06.2016 - 02.2017
Certificate - Makeup Artistry
Revys Beauty
Advanced Diploma - Spa Therapy
FC Beauty College
Certificate - Makeup Artistry
FC Beauty College
Certificate - Health Care
Narh-Bita Nursing College
WASSCE - Science Education
Action Secondary Technical School
Senior High Education - Science Education
Golden Sunbeam International College
BECE - Junior High Education
Christ Vision International School