Elizabeth Achiaa
Techiman
Summary
Accomplished professional with management experience in administrative roles. Demonstrated strengths include strategic planning, process improvement, and staff development. Previous work has resulted in streamlined operations, enhanced productivity, and improved team performance. Committed to fostering efficient, collaborative environments that propel business success.
Overview
2
2
Languages
3
3
years of post-secondary education
6
6
years of professional experience
Work History
HR/Administration Manager
De Don Limited Company
Techiman
10.2023 - Current
- Managed daily office administration for De Don Limited Company.
- Coordinated staff schedules and administrative workflows across departments.
- Oversaw correspondence, filing, and document control systems.
- Maintained employee records and confidential administrative files.
- Prepared routine reports and executive support documents.
- Supervised daily operations of the administrative team to ensure timely completion of tasks.
- Created monthly reports summarizing department activities for senior management review.
- Maintained an accurate database of company documents such as contracts, invoices, vendor agreements .
- Facilitated communication between the organization's leadership team and other departments.
- Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Resolved complex problems related to administrative processes in a timely manner.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Developed a comprehensive training program for new staff members to ensure smooth integration into the organization's culture.
- Created and maintained operations manual to document systems and standards.
- Implemented cost-saving strategies across all departments that resulted in significant savings over time.
- Performed budgeting duties including forecasting expenditures and preparing financial reports.
- Developed administrative team to support corporate growth and objectives.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Communicated job expectations and trained staff to promote team building and discipline.
Operations Manager
Ndaana Eco Company Limited
Wa
06.2020 - 12.2021
- Managed daily operations across eco production, logistics, and service teams.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated staff schedules, work assignments, and workplace priorities.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Reviewed operating procedures and improved workflow consistency.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Oversaw quality checks for products, services, and operational tasks.
- Guided team members on company standards and work expectations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supported procurement activities and vendor communication for eco materials.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Education
Bachelor of Science - Agribusiness
Valley View University
Techiman 01.2011 - 06.2014
Kumasi Girls Senior High School
Kumasi Skills
- Human resources management
- Payroll management
- Budget forecasting
- Administrative coordination
- Document management
- Developing policies and procedures
- Employee onboarding
- Employee training
- Staff management
- Office management
- Team development
- Leadership development
- Effective communication
- Conflict resolution
- Attention to detail
Languages
English
First Language
Twi
Proficient (C2)
C2
Accomplishments
- Departmental best graduating student.
Timeline
HR/Administration Manager
De Don Limited Company
10.2023 - Current
Operations Manager
Ndaana Eco Company Limited
06.2020 - 12.2021
Bachelor of Science - Agribusiness
Valley View University
01.2011 - 06.2014
Kumasi Girls Senior High School