Self-motivated young professional seeking a fast-paced environment to enhance skills and drive growth. Committed to making a difference and achieving self-sufficiency.
Overview
12
12
years of professional experience
Work History
ATM Custodian Experience: E-Banking
Ecobank Ghana Limited
11.2018 - Current
Ensures that all vault and door keys are available for the various before they set off to replenish monies into the automated teller machines
Ensures that all entries (both debits and credit) are successfully passed into the right accounts
Ensures that all cash are processed for the ATMs
Ensures the replenishment of cash in the offsite ATMs
Ensures that all issues on ATMs are resolved daily
Any other duties assigned by my supervisor or the head of Department
Teller (C.I.T)
Ecobank Ghana
05.2018 - 10.2018
Company Overview: Cash management
Successfully carried out cash evacuation and mobilization duties
Successfully counted cash with other team members before set off for mobilization
Any other duties assigned by my supervisor
Validation Officer
Standard Chartered Bank Limited
04.2017 - 05.2018
Successfully scrutinized and validated vouchers and cheques to ensure there were no errors
Successfully prepared debit vouchers for branch tellers in the event of shortages and counterfeit detection
Successfully assisted with the processing of cash for distribution to branches and Bank of Ghana
Cashier
Satguru Travel and Tours Limited
11.2013 - 11.2016
Successfully issued receipt to customers for payment of airline tickets.
Operated cash register efficiently and accurately, processed payments by cash and cheques.
Teller
Mon-Tran Limited
02.2013 - 07.2013
Tellering
Team Member (Card Operations & Clearing Department)
Access Bank
01.2013 - 02.2013
Successfully dispatched both new and captured cards to respective branches and other banks
Successfully spooled card requests from branches for processing and creation
Education
Master of Science - Accounting and Finance
Kwame Nkrumah University of Science And Technology
10.2024
Business Administration -
Valley View University
11.2010
Business -
Pope John Senior High and Junior Seminary
08.2005
Skills
Excellent team player
Work with minimal supervision
Good leadership Skills
Good Customer service skills
Computer literate
Willingness to learn
Basic accounting
Cash handling expertise
Security awareness
Attention to Detail
Proactiveness
References
Alice, Roberts, Unit Head, ATM, 0244577068, Ecobank Ghana
<ul>
<li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li>
<li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li>
<li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li>
<li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li>
<li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li>
<li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li>
</ul> at NFCU, Avenues Jacksonville, AVW<ul>
<li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li>
<li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li>
<li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li>
<li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li>
<li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li>
<li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li>
</ul> at NFCU, Avenues Jacksonville, AVW