Dynamic leader with a proven track record at Healings Pharmacy, enhancing operational efficiency and client satisfaction. Excelled in mentoring teams and forging strong client relationships, driving revenue growth. Expert in quality assurance and project management, achieving significant market share expansion. Skilled in data analysis and stock control, consistently exceeding performance targets.
Hi, I’m
ELIKPLIM CUDJOE
ACCRA,Ghana
Summary
Overview
8
years of professional experience
Work History
Healings Pharmacy Tema
Managing Director
12.2021 - Current
Job overview
- Develop action plans to ensure that the pharmacy's objectives are met in a timely manner.
- Contributed to professional development of client staff through effective training and mentorship.
- Prepare staff work schedules and assign team members to specific duties.
- Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitor progress by establishing plans, budgets, and measuring results.
- Use expertise to cultivate relationships with existing clients, develop new client relationships, and win business.
- Perform sales and support activities to meet client needs, and maintain service levels.
- Form and sustain strategic relationships with clients.
- Analyze seasons and disease trends to identify opportunities for expanding market share.
- Contribute to profitability through expense control and pricing practices for products and services.
- Monitor inventory levels and place new orders for merchandise to keep drugs well-stocked.
- Evaluate staffing needs based on organizational goals and objectives; recruited personnel accordingly.
DAS PHARMA Accra
Quality Control Analyst
06.2017 - 08.2018
Job overview
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Completed lab tests and communicated results to supervising staff.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Documented all experimental procedures and results in an organized manner for future reference.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Supplied quality control data for regulatory submissions to support corrective actions.
- Interpreted test results and determined need for retesting.
DAS PHARMA Accra
Quality Assurance Analyst
09.2016 - 06.2017
Job overview
- Developed corrective and preventive action plans to resolve non-compliance issues.
- Maintained self-study program to enhance QA knowledge and skills.
- Prepared and analyzed internal and external quality reports for management staff review.
- Provided feedback on usability and suggest improvements to the product design teams.
- Utilized client satisfaction surveys to improve service quality.
- Conducted internal audits to measure adherence to established QA standards.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Participated in continuous improvement initiatives to enhance product quality and team performance.
Education
Central UniversityAccra,Ghana
Doctor of Pharmacy from Pharmacy
11-2024
University Overview
Kwame Nkrumah University of Science And TechnologyKumasi,Ghana
Bachelor of Science from Chemistry
06-2016
University Overview
Keta Senior High Technical SchoolAccra,Ghana
WASSCE from General Science
06-2008
University Overview
Skills
- Revenue growth management
- Mentoring and training
- Client relationships
- Stock control
- Data collection and analysis
- Project management
- Quality assurance
Timeline
Managing Director
Healings Pharmacy
12.2021 - Current
Quality Control Analyst
DAS PHARMA
06.2017 - 08.2018
Quality Assurance Analyst
DAS PHARMA
09.2016 - 06.2017
Central University
Doctor of Pharmacy from Pharmacy
Kwame Nkrumah University of Science And Technology
Bachelor of Science from Chemistry
Keta Senior High Technical School
WASSCE from General Science
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