Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Hi, I’m

Elikem Tsatsu Degbotse

Web Designer
Accra,Greater Accra

Summary

Motivated Web Designer adept at conceptualizing, designing and maintaining product interfaces to foster exceptional user experiences. Skilled in generating sites for both desktop and mobile browsers. Combines accepted best practices with creative innovation to produce beautiful and functional results.

Overview

4
years of professional experience
4
years of post-secondary education
4
Certificates
3
Languages

Work History

Freelance
Accra, Greater Accra

Web Designer
06.2021 - Current

Job overview

  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
  • Developed e-commerce websites for local businesses
  • Developed Portfolio websites
  • Developed websites with booking capabilities for clinics and businesses
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Translated customer requirements into technical site concepts for bidding and initial planning purposes.
  • Delivered technical presentations to illustrate proposed site designs.
  • Tracked and reported problems with site designs, providing remedial suggestions for resolution.
  • Delivered services as web developer and webmaster, acting as project manager for platform transition.
  • Designed user interface to meet client specifications,
  • Completed domain name registrations and maintained website and web hosting account.
  • Reviewed designs created by freelance designers and provided feedback for revisions.
  • Kept software up to date and monitored website for security vulnerabilities to boost overall security.

Ghana Health Service(Public Health Division)
Accra, Greater Accra

IT Support Specialist
10.2021 - 09.2022

Job overview

  • Sormas database access and management
  • Sormas system monitoring
  • Sormas installation and configuration.
  • Sormas version release and update
  • Training of lab technicians and field officers on Sormas
  • Completed investigations to check on reported errors, reproduce problems, and trace faults.
  • Support roll-out of new applications.
  • Conducted effective IT support service training for employees, leading to improved operational efficiency
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Used ticketing systems to manage and process support actions and requests.
  • Collaborated with supervisors to escalate and address employee inquiries or technical issues.

Ghana Health Service(Port Health, Kotoka International Airport)
Accra, Greater Accra

IT Support Specialist
11.2021 - 01.2022

Job overview

  • Configured PanaBios on tablets for Port health officers to verify health travel documents
  • Offered Port health officers training to reduce frustration and improve customer satisfaction.
  • Updated software to safeguard against security flaws.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Delivered onsite technical support for over 20 employees.
  • Answered questions and provided information to customers and employees about new software or hardware.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Translated complex technical issues into digestible language for non-technical users.

Ghana Health Service(PPME)
Accra, Greater Accra

Internship Student
07.2020 - 09.2020

Job overview

  • Helped enter, compile and edit the annual national Ghana Health Services report
  • Trained district public health officers on how to use the District Health Information Management System to collect data for the various diseases
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Took meeting notes and compiled paperwork to support department.
  • Collaborated with team to optimize workflow and achieve objectives.

Electricity Company Of Ghana, ECG
Accra , Greater Accra

IT Technical Support Intern
06.2019 - 07.2019

Job overview

  • Resolved Internet and wireless and wired network access problems.
  • Replaced defective components and upgraded office equipment per technology plan.
  • Maintained inventory records and documentation for equipment in database.
  • Determined and resolved printer and networked copier outages.
  • Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
  • Installed application software and upgrades, virus protection, and drivers.

Freelancer
Accra, Greater Accra

Graphic Designer
01.2018 - 03.2019

Job overview

  • Worked with clients to gather and define requirements, establish scopes and manage project milestones.
  • Designed creative digital displays used in online advertising for local businesses.
  • Met with customers to present mockups and collect information for adjustments.
  • Developed creative design for print materials, banners and signs.
  • Used Photoshop and Coral draw to develop product mockups and prototype designs.
  • Created logos and business cards for local business

Education

Ghana Communication Technology University
Accra, Ghana

Bachelor of Science from Information Technology
01.2018 - 10.2021

University Overview

Skills

Desktop support

undefined

Software

Excel

Word

Mantis BT

PhotoShop

Certification

Microsoft Office Suite, IPMC - 2014

Interests

Psychology

Soccer

Greek Mythology

Sport Analysis

Basketball

Timeline

IT Support Specialist
Ghana Health Service(Port Health, Kotoka International Airport)
11.2021 - 01.2022
IT Support Specialist
Ghana Health Service(Public Health Division)
10.2021 - 09.2022
Web Designer
Freelance
06.2021 - Current
Internship Student
Ghana Health Service(PPME)
07.2020 - 09.2020
IT Technical Support Intern
Electricity Company Of Ghana, ECG
06.2019 - 07.2019
Graphic Designer
Freelancer
01.2018 - 03.2019
Ghana Communication Technology University
Bachelor of Science from Information Technology
01.2018 - 10.2021

Similar Profiles

CREATE PROFILE
Elikem Tsatsu DegbotseWeb Designer