Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Reading, Cooking,Travel,Volunteering,Music,Dancing,Swimming,
Languages
Work Availability
Quote
Timeline
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ELIJAH  FRIMPONG

ELIJAH FRIMPONG

Accra

Summary

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Dedicated real estate professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Managing Director

ELIA AND SONS LTD
09.2015 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.

Customer Service Executive

MILLICOM GHANA LIMITED
10.2010 - 08.2011
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.

Payroll Assistant

CONTROLLER AND ACCOUNTANT'S GENERAL DEPARTMENT
05.2007 - 08.2007
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.

Health Insurance Agent

NATIONAL HEALTH INSURANCE SCHEME
07.2004 - 09.2004
  • Educated clients about health insurance coverage options, benefits and costs.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.

Education

Bachelor of Arts - INFORMATION STUDIES AND ENGLISH

University Of Ghana
Accra-Legon
11.2023

High School Diploma -

Accra Academy Senior High School
Accra,Ghana
06.2004

Skills

  • Decision Making
  • Analytical Skill
  • Leadership
  • Business Acumen
  • Strategic Planning
  • Relationship Management
  • Good Communication Skill
  • Risk Management
  • Business Development
  • Staff Management
  • Project Management
  • Team Collaboration
  • Human Resources
  • Partnership Development
  • Improve Performance
  • Business Growth Initiatives
  • Corporate Communications
  • Strategic Goals
  • Mentoring

Affiliations

OLD VANDALS ASSOCIATION

OLD ACCRA ACADEMY STUDENTS ASSOCIATION

Certification

  • Certified Customer Service Skills
  • Certified Foundations Of Project Management
  • Certified Foundations Of Sales Service

Reading, Cooking,Travel,Volunteering,Music,Dancing,Swimming,

I love reading! It is such a great way to explore new worlds and broaden my scope of knowledge. As for traveling, I enjoy experiencing different cultures and trying new things. I find volunteering fulfilling as it allows me to make an impact in the lives of people and the community. Music is a big part of my life, I love listening to all kinds of genres which are pleasing to the ears. It is so much fun to be dancing as it is a great way to express myself and let loose..It is very refreshing to be swimming when the weather is amazing.

Languages

English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Often you have to rely on intuition.
Bill Gates

Timeline

Managing Director

ELIA AND SONS LTD
09.2015 - Current

Customer Service Executive

MILLICOM GHANA LIMITED
10.2010 - 08.2011

Payroll Assistant

CONTROLLER AND ACCOUNTANT'S GENERAL DEPARTMENT
05.2007 - 08.2007

Health Insurance Agent

NATIONAL HEALTH INSURANCE SCHEME
07.2004 - 09.2004

Bachelor of Arts - INFORMATION STUDIES AND ENGLISH

University Of Ghana

High School Diploma -

Accra Academy Senior High School
ELIJAH FRIMPONG