Summary
Overview
Work History
Education
Skills
References
Timeline
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EDWRAD KWAME AGBEKO

EDWRAD KWAME AGBEKO

Dzodze

Summary

Sales professional with expertise in information technology and business operations. Proven track record in identifying market opportunities and fostering strong customer relationships. Utilizes technical knowledge to deliver effective, market-driven solutions that drive revenue growth.

Overview

4
4
years of professional experience

Work History

Sales Agent

ALPHA LOTTO LIMITED
Ho
06.2022 - Current
  • Engaged customers to provide information about lottery products and services.
  • Assisted clients in selecting lottery tickets and managing their purchases.
  • Utilized point-of-sale systems to process transactions efficiently and accurately.
  • Resolved customer inquiries and concerns promptly to enhance service quality.
  • Developed relationships with customers by providing excellent customer service.
  • Continuously met sales goals via strategic prospecting.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Analyzed data to identify trends in customer behavior and preferences.
  • Evaluated competitor offerings regularly to stay ahead of the competition.

National Service Person

Ketu North Municipal Assembly
Dzodze
10.2024 - 09.2025
  • Formulated advertisement plans for informational events in collaboration with internal teams.
  • Created and distributed content for newsletters, web pages, press releases, and publications.
  • Compiled data from diverse sources to generate reports on information technology usage trends.
  • Conducted surveys and interviews to evaluate user satisfaction with government initiatives.

IT Technical Support Intern

ST. ANTHONY HOSPITAL DZODZE
Dzodze
10.2022 - 12.2022
  • Delivered technical support for hardware and software issues across multiple departments.
  • Configured and installed new computer systems for staff and interns efficiently.
  • Collaborated with IT team to systematically identify recurring technical issues.
  • Maintained organized inventory of IT equipment, ensuring accurate tracking.
  • Actively participated in team meetings to discuss ongoing IT projects and service enhancements.

Education

Higher National Diploma - Computer Science

Ho Technical University
Ho
09-2025

General Science

Keta Senior High Technical School
Keta
06-2019

Skills

  • Technical support
  • Data analysis
  • Customer service
  • IT troubleshooting
  • Project management
  • Closing deals
  • Resilience under pressure
  • Business acumen
  • Sales strategy development
  • Business development
  • Adaptability to change
  • Sales software proficiency
  • Sales territory analysis
  • Systems and software expertise
  • Competitor research
  • Time management

References

References available upon request.

Timeline

National Service Person

Ketu North Municipal Assembly
10.2024 - 09.2025

IT Technical Support Intern

ST. ANTHONY HOSPITAL DZODZE
10.2022 - 12.2022

Sales Agent

ALPHA LOTTO LIMITED
06.2022 - Current

Higher National Diploma - Computer Science

Ho Technical University

General Science

Keta Senior High Technical School
EDWRAD KWAME AGBEKO