Result-oriented, dedicated and hardworking entry level project manager with over two years' experience in various leadership and organizing positions. Strong understanding of project management methodologies and tools and eager to improve, gain and also utilize my experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Intern
M Power Financing
Accra
03.2024 - 04.2024
Utilized Twitter and Facebook to promote products, services and content.
Communicated clearly and concisely, both orally and in writing.
Monitored and participated in online conversation to build brand visibility.
Engaged with and responded to online audience through relevant comments.
Provided support to design team by selecting appropriate images or videos for posts.
Managed customer service inquiries on social media platforms in a timely manner.
Sales Manager
Esther Owusu Royal Ventures
Accra
01.2022 - 04.2024
White House Ventures is a wholesale and retail outlet in Accra that deals in the supply of items and goods such as rice, flour, sugar and others to schools and other businesses
Monitored industry trends and competitor activities to stay ahead of the competition.
Identified and developed new markets for products or services.
Updating and maintaining weekly delivery lists to schedule, cancel and modify delivery requests of customers
Managing of goods stock and making request to suppliers to purchase goods for resale
Frequent communication with suppliers to provide price updates, changes and new offers and products to customers to help them avoid loss and improve services and business
Regular communication with customers and stakeholders through surveys to develop ways to improve service delivery and customer satisfaction.
National Service Personnel
Ghana Revenue Authority
Accra
11.2020 - 12.2021
Ghana Revenue Authority is an organization solely responsible for revenue mobilization and tax collection on behalf of the government
Writing and issuing of tax clearance certificates to taxpayers
Daily recording and reporting issued certificates with MS Office tools and other company software
Assisted taxpayers in filing returns and fulfilling tax obligations
Assisted the District Manager in typing reports and issuing VAT certificates
Assisted the compliance department to ensure that all tax obligations are met by taxpayers
Processed valid taxpayer data into system database
Assisted in the registration of Tax Identification Number (TIN)
Assisted in quarterly revenue mobilization (VIT)
Organize office quarterly games and retreat programs.
Intern
National Investment Bank, Ghana
Accra
06.2018 - 08.2018
National Investment Bank is a state owned bank that provides savings, loans and investment services to Ghanaian citizens
Received cash and cheque deposits to savings and checking accounts
Answered telephone calls to assist customers in a quick and courteous manner
Processed customer data using Microsoft Excel and other system databases
Assisted in the issuing of new cheque books and ATM cards by gathering customer requests forms and submitting for consideration and action
Regular education of customers on bank services and encourage them to use them.
Intern
Wed Driving Institute
Accra
06.2016 - 08.2016
Wed Driving Institute is a private teaching and training institute for new drivers and those seeking vehicle licensing services
Drawing and managing student timetable to avoid cancellations and over burdening of instructors
Maintained and documented inventory of teaching tools and learning materials
Assisted students in preparation for theory exams for collection of driver and other vehicle licenses
Initiating and making bank payments to relevant institutions and stakeholders.
Education
Bachelor of Science, Business Administration (Marketing) -
University of Ghana
12-2020
Skills
Result-oriented
Dedicated
Hardworking
Project management methodologies and tools
Content Generation
Cross-Functional Communication
Proficient in [Asana, Trello, Notion, Excel, Powerpoint, Jira]