Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Team work , hard work, respect, submit,organisation
Additional Information
Languages
Timeline
Edmond Kwakuvi AMENTI

Edmond Kwakuvi AMENTI

Takoradi ,WP

Summary

Adept at elevating guest experiences, I enhanced customer satisfaction at MAROX by delivering exceptional dishes, showcasing my strong multitasking and customer service skills. My proactive approach in inventory management and compliance with health regulations at Hotel Regina The Pearl underscores my commitment to excellence and efficiency. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Hardworking Cocktail Server with strong aptitude for memorization and accurate order fulfillment with personable attitude. Applies knowledge of [Area of expertise] and skill for beverage recommendations to create exceptional customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bar Waiter

Hotel Regina The Pearl
10.2021 - 03.2022
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Communicated with guests to record orders and assess needs.
  • Assisted in inventory management, tracking stock levels, and ordering supplies as needed.

Executive Sous Chef

MAROX
04.2016 - 05.2018
  • Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
  • Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
  • Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
  • Evaluated employee performance regularly providing guidance towards improvement as necessary.
  • Continuously researched industry trends to stay current on new cooking methods, ingredients, and presentation styles.
  • Maintained high standards of food presentation by supervising plating techniques during service hours.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.

Education

Associate of Arts - Food Science

MAROX, TOGO
03.2018

Skills

  • Customer Service
  • Strong multitasking
  • Cleaning and sanitization
  • Order Taking

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Affiliations

  • indeed.com
  • LinkedIn

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Team work , hard work, respect, submit,organisation

  • experienced specialist with a passion for delivering outstanding service


Additional Information

hard worker for excellent service

Languages

French
Intermediate (B1)
English
Intermediate (B1)

Timeline

Bar Waiter - Hotel Regina The Pearl
10.2021 - 03.2022
Executive Sous Chef - MAROX
04.2016 - 05.2018
MAROX - Associate of Arts, Food Science

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Edmond Kwakuvi AMENTI