Edmond Opoku-Agyemang
Accra
Summary
Performance-driven marketing professional skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.
Overview
9
9
years of professional experience
Work History
Internet Sales and Marketing Team Lead
Designed
01.2023 - Current
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Kept detailed records of daily activities through online customer database.
- Developed and maintained strong working relationships with professionals within assigned territory.
Client Success Manager
Jokers Media
09.2022 - 11.2023
- Maintained high level of understanding regarding industry trends, legislation, compliance and competitor activity.
- Reached out to accounts regularly to check on needs, understanding business operations and offer services.
- Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.
- Tailored customer relationships by determining expected needs and finding correct solutions.
Sales Representative
Printex
02.2015 - 12.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Managed customer accounts to secure customer satisfaction and repeat business.
Marketing Coordinator
Winie Inc
01.2021 - 08.2021
- Composed daily posts for social media and helped build corporate presence on Facebook and Instagram.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Tracked and reported on marketing campaign responses.
Graphic Designer
BEIERSDORF GHANA LIMITED
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Completed final touches for projects such as images sizes and font selection.
- Developed creative design for Wooden Picture Frames
Education
Bachelor of Arts - Economics And Philosophy
University of Ghana
Accra11.2018
Skills
- Team Collaboration
- Sales
- Presentation Planning
- Adobe Photoshop
- Strategy Development
- Adaptability and Flexibility
Reading
The 7 Habit of Highly Effective People
How The Mighty Fall
Good To Great
Built To Last
Great By Choice
The Silva Mind Control Method
Out witting The Devil
Think And Grow Rich
Zero To One - Peter Thiel
How To Win Friends And Influence People
Websites
Languages
English
Timeline
Internet Sales and Marketing Team Lead
Designed
01.2023 - Current
Client Success Manager
Jokers Media
09.2022 - 11.2023
Marketing Coordinator
Winie Inc
01.2021 - 08.2021
Sales Representative
Printex
02.2015 - 12.2022
Graphic Designer
BEIERSDORF GHANA LIMITED
Bachelor of Arts - Economics And Philosophy
University of Ghana
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