Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Edem Afesi Adams

Summary

Dynamic Risk, Compliance, and Financial Crime Professional with over a decade of experience in digital banking operations, regulatory compliance, fraud prevention, and anti-financial crime. Skilled in compliance monitoring, policy implementation, AML/CFT oversight, fraud investigations, dispute management, and regulatory reporting. Adept at advising senior management on regulatory and operational risks, conducting staff awareness training, and leading teams to strengthen governance, mitigate risks, and ensure adherence to regulatory and card scheme standards.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Acting Manager, E-Risk & Fraud Unit – E-Banking & Digital Ops

GCB PLC
05.2024 - Current
  • Lead strategy for digital risk, fraud prevention, and compliance with regulatory and card scheme requirements.
  • Oversee digital fraud monitoring, reporting, and investigations with timely escalation of suspicious activity.
  • Ensure compliance with Bank of Ghana directives, AML/CFT obligations, and data protection requirements.
  • Identify and coordinate recovery efforts in fraud and financial crime disputes.
  • Conduct compliance and fraud risk awareness training for staff, including updates on evolving financial crime trends.
  • Generate and present regulatory and management compliance reports on digital operations and card fraud.
  • Collaborate with internal stakeholders, including AML, internal audit, and operational risk, to strengthen the control environment.
  • Ensure timely reporting of fraudulent and suspicious card activities to regulators, card schemes, and AML units.
  • Supervise and mentor team members, enhancing capacity in compliance monitoring and anti-financial crime practices.

Fraud Chargeback & Detection Control Supervisor

GCB PLC
02.2015 - 05.2024
  • Managed daily compliance and fraud control activities in line with regulatory requirements, card scheme rules, and internal policies.
  • Developed and maintained fraud monitoring rules to enhance transaction compliance surveillance.
  • Investigated suspicious activities and conducted compliance reviews with cardholders and merchants.
  • Responded to fraud alerts and escalated high-risk cases to senior leadership and compliance units.
  • Delivered daily transaction risk monitoring with emphasis on compliance breaches and regulatory obligations.
  • Partnered with AML and compliance teams to ensure timely submission of suspicious activity reports (SARs/STRs).

Assistant Relationship Manager

GCB PLC
01.2012 - 02.2015
  • Supported Relationship Manager in portfolio management and preparation of credit renewal packages.
  • Served as primary client contact in the absence of the Relationship Manager.
  • Conducted KYC assessments, credit analysis, and documentation in compliance with regulatory standards.
  • Provided business advisory support to SMEs to ensure compliance with loan agreements and regulatory requirements.

Education

Associate Member & Certified Chartered Banker -

CIB-Gh
01.2020

Executive Master of Business Administration - HR Management

University of Ghana Business School
01.2015

Bachelor of Business Administration - HR Management

Methodist University College
Ghana
01.2008

Skills

  • Regulatory Compliance & Monitoring
  • AML/CFT Compliance & Financial Crime Prevention
  • Fraud Risk Management & Investigations
  • Regulatory Reporting & Governance Advisory
  • Dispute & Chargeback Management (Visa, Mastercard, UnionPay)
  • Policy Development & Implementation
  • Stakeholder Engagement & Advisory
  • Risk Awareness & Compliance Training
  • KYC/EDD/CDD Practices

Certification

  • Certificate of Continuing Professional Education, 05/01/24
  • ACFE Ghana Chapter Fraud Conference, 05/01/24
  • Anti-Fraud Strategies to Combat payment in the Age of AI, 05/01/22
  • VISA Secure with EMV 3-D Secure, 05/01/21
  • Cross Border Dispute Resolution, 05/01/20
  • Associate of Chartered Institute of Bankers, 05/01/20
  • Cyber Threat landscape in Sub-Sahara Africa, 05/01/20
  • Gateway Support, 05/01/20
  • Understanding Fraud Dispute Paths, 05/01/19

Hobbies and Interests

Gardening

Timeline

Acting Manager, E-Risk & Fraud Unit – E-Banking & Digital Ops

GCB PLC
05.2024 - Current

Fraud Chargeback & Detection Control Supervisor

GCB PLC
02.2015 - 05.2024

Assistant Relationship Manager

GCB PLC
01.2012 - 02.2015

Associate Member & Certified Chartered Banker -

CIB-Gh

Executive Master of Business Administration - HR Management

University of Ghana Business School

Bachelor of Business Administration - HR Management

Methodist University College

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Edem Afesi Adams