Sabina Quainoo
Elmina
Summary
Professional Secretary with over five years of experience managing daily administrative support tasks and operations in Local Government Sector. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
5
5
years of professional experience
Work History
Secretary
KEEA Municipal Assembly
02.2021 - Current
- Manages close to 20 calls and mails distribution per day from clients
- Organizes at least two meetings per day.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Enumerator
Ghana Statistical Service
06.2021 - 07.2021
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Managed approximately twenty to 30 households per day.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.
Toponymy
Ghana Post Service
06.2021 - 07.2021
- Assigning close to 20 to 30 street names and landmarks per day
- Assigned unique identification to all recognized and habited properties within allocated map scope.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Administrative Assistant
KEEA Municipal Assembly
09.2019 - 02.2021
- Issuing close to about 10-40 house project permit as well as land inspection together with the measurement of the site plan.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Ballot Paper Issuer
Ghana Electoral Commission
12.2020 - 12.2020
- Balloting papers not less than 90% of the electorates were issued during the election day making it approximately 1200 voters
- Contributed to continuous improvement initiatives that increased efficiency in the ballot issuing process.
- Reduced waste by implementing sustainable practices in the election process.
- Collaborated with team members to ensure smooth operations during the voting process.
Education
BBA - Business Management
University of Cape Coast
Cape Coast12.2025
Associate of Arts - Psychology And Foundations of Education
University of Cape Coast
Cape Coast, Ghana11.2019
High School Diploma -
Edinaman Senior High School
Elmina05.2012
Skills
- Clients Service
- Verbal and written communication
- Office Administration
- Keyboarding skills
- Appointment Scheduling
- File Management
- Spreadsheet Management
- Mail distribution
- Database Management
- Record preparation
Languages
English
Advanced (C1)
Referees
Hon. Solomon Appiah
Municipal Chief Executive
KEEA Municipal Assembly
Elmina - Ghana
+233 244 108 059
Mr Worlanyo Aletevi
Coordinating Director
KEEA Municipal Assembly
Elmina - Ghana
+233 244 973 549
Mr Patrick Selasi Klutse
CoDE Coordinator
University of Cape Coast
Cape Coast - Ghana
+233 208 348 912
Timeline
Enumerator
Ghana Statistical Service
06.2021 - 07.2021
Toponymy
Ghana Post Service
06.2021 - 07.2021
Secretary
KEEA Municipal Assembly
02.2021 - Current
Ballot Paper Issuer
Ghana Electoral Commission
12.2020 - 12.2020
Administrative Assistant
KEEA Municipal Assembly
09.2019 - 02.2021
BBA - Business Management
University of Cape Coast
Associate of Arts - Psychology And Foundations of Education
University of Cape Coast
High School Diploma -
Edinaman Senior High School
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