Ebenezer Terkper
Accra
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Overview
16
16
years of professional experience
Work History
Power Billing and Debt Collection Officer
Volta River Authority
Accra
11.2021 - Current
- Generate and issue electricity bills regularly.
- Verify meter readings and consumption data for accurate billing.
- Manage billing schedules and ensure timely delivery of invoices.
- Address customer inquiries about bills, usage, and payments.
- Resolve billing disputes efficiently and provide clear explanations.
- Maintain accurate customer records and update billing systems.
- Ensure accurate recording of financial transactions.
- Work closely with the metering department for accurate readings.
- Prepare regular reports on billing activities and revenue.
Provident Fund (PF) Officer
Volta River Authority
Accra
06.2020 - 11.2021
- Prepare weekly financial status report for PF Supervisor,
- Update investment schedule with new purchases, and inform Supervisor of any upcoming rollover.
- Update member balance on spreadsheet after payroll run.
- Update separated staff register with payment after bank reconciliation.
- Process and pay all terminal withdrawals on Provident Fund 1 and 2.
- Update Interest rate register with BOG issued rates.
- Manage Tier 2 in-house portal and issue staff statement on request basis.
- Process and pay staff Tier 2 upon separation from the authority.
Pensions Officer
Volta River Authority
Accra
08.2012 - 06.2020
- Prepared PF 1 & 2 monthly General Ledger Reconciliation on Oracle,
- Processed and paid SSNIT and Tier 2 contributions by the 14th of the ensuing month,
- Amended SSNIT statement to VRA SSNIT report
- Held sensitization programs for staff education on SSNIT processes,
- Liaised between SSNIT and Tier 2 fund managers and staff members on pensions update.
Assistant Finance Officer – Contract Staff
Volta River Authority
Accra
05.2010 - 08.2012
- Reconciled, set up, and processed monthly Provident Fund (1&2) deductions, processed and paid PF (1&2) upon submission of Clearance Certificate by separated staff,
- Prepared quarterly and annual cash flow Statement of PF,
- Reconciled PF General Ledger account with the Sub Ledger account on monthly basis,
- Undertook any other duties assigned by Head of the Secretariat.
National Service Personnel – Assistant Account Officer
Volta River Authority
Accra
01.2009 - 05.2010
- Reconciled and processed monthly Provident Fund for payment,
- Reconciled, set up, and paid monthly Social Security Payment,
- Prepared monthly bank reconciliations
- Amended and processed Social Security documents of separated staff, received, registered, and filed incoming documents.
Education
MSC Energy and Sustainable Management -
Kwame Nkrumah University of Science & Technology
Kwabenya, Greater Accra Region01-2024
BSc Accounting -
Pentecost University
Sowutuom, Greater Accra Region12.2008
Wassce - Business Management
Prempeh College
Kumasi, Ashanti Region05.2002
Skills
- Power Billing & Collection Systems
- Oracle Financial Management
- Pension Fund & Provident Fund Management
- Data Analysis & Reporting
- Customer Relations
- Microsoft Office Suite (Excel, Word, PowerPoint)
Personal Information
Nationality: Ghanaian
References
Available upon request
Timeline
Power Billing and Debt Collection Officer
Volta River Authority
11.2021 - Current
Provident Fund (PF) Officer
Volta River Authority
06.2020 - 11.2021
Pensions Officer
Volta River Authority
08.2012 - 06.2020
Assistant Finance Officer – Contract Staff
Volta River Authority
05.2010 - 08.2012
National Service Personnel – Assistant Account Officer
Volta River Authority
01.2009 - 05.2010
MSC Energy and Sustainable Management -
Kwame Nkrumah University of Science & Technology
BSc Accounting -
Pentecost University
Wassce - Business Management
Prempeh College
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