Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ebenezer Quartey

Accra

Summary

Hardworking and dynamic law enforcement professional with over 9 years of ensuring public safety and security, excelling in critical thinking and community engagement.


Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Police Officer

Ghana Police Service
07.2015 - Current
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Conducted preliminary investigations at scenes of major crimes.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Assisted in special investigations and crime prevention programs.

Sales Officer

Sunda Ghana Ltd
08.2013 - 09.2014
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about [Product or Service].
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Researched target market and identified customers' unique needs to suggest suitable products.
  • Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
  • Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
  • Developed strategic sales plans for achieving revenue growth and exceeding targets.
  • Established long-lasting partnerships with key accounts through regular communication and tailored solutions.
  • Delivered compelling presentations to clients, showcasing product features and benefits.
  • Negotiated contracts successfully, securing profitable deals for the company.

Revenue Officer

Ghana Revenue Authority (Internal Revenue Service)
10.2011 - 07.2013
  • Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
  • Supported management with ad hoc reporting needs, enabling informed decision-making regarding revenue collection efforts.
  • Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
  • Developed strong working relationships with taxpayers, fostering trust and encouraging voluntary compliance.
  • Field Tax Collection
  • Income Tax Assessment
  • Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
  • Exceeded performance targets consistently by prioritizing tasks effectively and managing caseloads efficiently.
  • Provided exceptional customer service to address taxpayer inquiries and resolve disputes quickly.
  • Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.

Education

Bachelor of Science - Marketing

Central University
Accra, Ghana
11.2018

Higher National Diploma - Marketing

Accra Technical University
Accra, Ghana
07.2011

Skills

  • Report Writing
  • Integrity and Honesty
  • Conflict de-escalation
  • Relationship building and management
  • Surveillance
  • Cross-Functional Communication
  • Critical Thinking
  • Community Engagement
  • Active Listening
  • Team work and collaboration
  • Computer Literacy

Certification

  • Certificate In Introduction To Forensic Science and Fraud Investigation
  • Certificate In Basic Police Training

Timeline

Police Officer

Ghana Police Service
07.2015 - Current

Sales Officer

Sunda Ghana Ltd
08.2013 - 09.2014

Revenue Officer

Ghana Revenue Authority (Internal Revenue Service)
10.2011 - 07.2013

Bachelor of Science - Marketing

Central University

Higher National Diploma - Marketing

Accra Technical University

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Ebenezer Quartey