EBENEZER OSEI KUSI
KUMASI
Summary
Hardworking as a waiter with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
BESTIES LOUNGE
ACCRA
05.2022 - 12.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders,
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Restaurant Waiter
ALVAROS RESTAURANT
ACCRA
01.2017 - 07.2022
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders,
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Education
DIPLOMA IN BUSINESS ADMINISTRATION - Business Administration
UNIATHENA GLOBAL EDUCATION
UNITED KINGDOM07.2023
High School Diploma -
ASANTEMAN SENIOR HIGH SCHOOL
KUMASI05.2013
Skills
- Guest Relations Management
- Effective Customer Upselling
- Liquor, Wine, and Food Service
- Menu Presentation
- Table Setting Arrangements
Languages
English
First Language
English
Proficient (C2)
C2
Ghana Twi
Proficient (C2)
C2
Timeline
Restaurant Waiter
BESTIES LOUNGE
05.2022 - 12.2023
Restaurant Waiter
ALVAROS RESTAURANT
01.2017 - 07.2022
DIPLOMA IN BUSINESS ADMINISTRATION - Business Administration
UNIATHENA GLOBAL EDUCATION
High School Diploma -
ASANTEMAN SENIOR HIGH SCHOOL
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