Ebenezer Opoku Mensah
Kumasi
Summary
Dynamic Cashier Manager with proven expertise at a leading lottery company, excelling in cash handling and customer service. Successfully trained and developed a high-performing team, enhancing operational efficiency and customer satisfaction. Recognized for effective communication and time management skills, ensuring compliance and smooth transactions in a fast-paced environment.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
Work History
Driver
Personal car
Kumasi
12.2021 - Current
- Adhered to traffic laws and safety regulations at all times while driving.
- Navigated various routes to ensure timely and safe transportation for family members.
- Developed familiarity with local areas to enhance navigation efficiency during trips.
- Maintained vehicle cleanliness and performed routine inspections for optimal performance.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Helped family members with various tasks during trips. with loading and unloading items during trips.
Farm Supervisor
local vegetable farm
Bono Region
03.2020 - Current
- Supervised daily farm operations, ensuring adherence to safety protocols and minimizing risks.
- Coordinated planting schedules and monitored crop growth throughout the season.
- Trained new staff on equipment use and standard farming practices.
- Managed inventory of seeds, fertilizers, and equipment supplies, maintaining optimal stock levels for operations.
- Executed pest control measures to safeguard crops from infestations, enhancing overall crop health.
- Implemented safety measures designed to protect workers from hazardous materials or environments.
Salesperson
secondhand clothing
Kumasi
12.2016 - 11.2019
- Cultivated key customer relationships, contributing to increased sales.
- Informed customers about sustainable fashion choices and brand values, enhancing their purchasing decisions.
- Guided customers in selecting high-quality secondhand clothing items, improving overall customer satisfaction.
- Organized merchandise displays to enhance product visibility and appeal.
- Processed cash transactions accurately at the point of sale. at the point of sale with precision efficiently at point of sale. accurately during sales and returns processes.
Cashier Manager
Lottery company
Lagos
01.2014 - 06.2016
- Oversaw daily cash flow and transactions, ensuring accuracy and efficiency in a fast-paced retail environment.
- Trained new cashiers on customer service standards and register operations to enhance team performance.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Ensured compliance with company policies and procedures during cash handling.
- Coordinated team schedules to maximize coverage during peak hours, improving customer service.
Education
Kofi Agyei Senior High School
Ashanti Region , Ghana Skills
- Cash handling
- Customer service
- Team management
- Register operations
- Effective communication
- Time management
Languages
English
Proficient (C2)
C2
Timeline
Driver
Personal car
12.2021 - Current
Farm Supervisor
local vegetable farm
03.2020 - Current
Salesperson
secondhand clothing
12.2016 - 11.2019
Cashier Manager
Lottery company
01.2014 - 06.2016
Kofi Agyei Senior High School