Summary
Overview
Work History
Education
Skills
Cv
Timeline
Generic

Ebenezer Opoku

Kumasi

Summary

Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over fifty (50) customers daily.

Overview

12
12
years of professional experience

Work History

Store Keeper

Komfo Anokye Teaching Hospital (KATH)
09.2011 - 08.2012
  • Partnered with representatives from different companies to arrange materials.
  • Maintained safe working environment with strict adherence to safety protocols and guidelines.
  • Ensured timely order fulfillment for hospital satisfaction through efficient processing of purchase requests.
  • Trained and supervised students on attachment in medical expendables and administrative departments.
  • Resolved 80% of purchase order variances by following up with vendors on overdue purchase orders.

Administrator

Oforikrom Hospital
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Entered and maintained departmental records in company database.
  • Maintained database systems to track and analyze hospital operational data.
  • Generated reports to suggest corrective actions and process improvements.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Claims Officer

Asbury Hospital And Fertility Centre
02.2015 - 10.2018
  • Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
  • Negotiated fair settlements with policyholders while maintaining positive relationships between the company and clients involved in disputes.
  • Improved interdepartmental communication to expedite claims processing and foster a collaborative work environment.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Reduced claims processing time by streamlining documentation and communication procedures.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Checked documentation for accuracy and validity on updated systems.
  • Conducted full claim investigations and reported updates and legal actions.

Officer in Charge of the Kejetia Fire Post

Ghana National Fire Service
10.2018 - 02.2024
  • Collaborated effectively with multi-disciplinary teams to achieve common objectives within tight deadlines.
  • Devised and implemented battle plans to achieve tactical objectives.
  • Directed collection, organization and application of field intelligence and combat data to enhance officers safety and operational success.
  • Integrated intelligence activities into other firefighters operations, plans and programs.
  • Monitored and assessed mission progress and provided updates to command.
  • Analyzed intelligence reports and identified potential tactical threats.

Education

Bachelor of Science - Bsc Procurement And Supply Chain Management

Akenten Appiah-Menka University of Skills Training
Kumasi, Ghana
09.2014

Higher National Diploma Purchasing And Supply

Kumasi Technical University
Kumasi- Ghanna
09.2011

Skills

  • Route Management
  • Materials Inspection
  • Staff Management
  • Route deliveries
  • Multitasking and Organization
  • Data Recording
  • Goals and performance
  • Calm Under Pressure
  • Critical Thinking

Cv

EBENEZER OPOKU, P.O.BOX RP 179, Kumasi, A/R, Ghana, opoeben@gmail.com, +233-246263936/+233-201181118, Male, English, Dedicated and driven Safety Officer committed to ensuring the safety and security of the people in the workplace by establishing and providing procedures and policies for a safe environment.. Provide advice on safety, conduct risk assessments, updating policies, organizing training, inspecting premises, investigating incidents and reporting occurrences., Report writing and communication, Leadership qualities, Interpersonal relationship and team player, High integrity, confident and high sense of responsibility, Self-motivation and goal oriented person, Computer (IT) proficiency with office Software and social media campaigns, GHANA NATIONAL FIRE SERVICE, Officer in Charge at Kejetia Market Fire Post, GHANA, 05/2021, Date, Prepared monthly reports on the frequency of fire outbreaks in the Kejetia Market, Demonstrate the proper use of safety equipment and facilities to the staff and traders around, Conduct surveillance on the project area to spot the presence of risky situations., Rectified the spotted error out rightly to prevent any untoward incident, Conducted safety drills like a fire drill and bomb threats in the Kejetia Market., Company secret is my priority., Develop safety policies and procedures., Educate the authorities on matters involving safety issues, Ensure that every building has a passable fire exits, Oforikrom Hospital and Asbury Hospital, In charge of Stores management, 12/2013, 09/2018, Preparation of all NHIS claims and Private insurance claims for clients., Entries(update) of stock using tally cards daily., Registration of all new and old patients using the hospital management system., Monthly compilation of creditors(suppliers) on a balance sheet and advice of payment, National Service (KATH), Entries on a Tally cards, 09/2011, 08/2012, Issuing of drugs to the various department., Reordering for goods, Writing of Stores Receive Advice, Assist. Warehouse manager (Akatsi Secondary Technical Sch.), Entries on a Tally cards, 06/2010, 10/2010, Issuing of goods to kitchen and other department., Supervising of all procurement., Bachelor of Science in Procurement and Supply Chain Mgt, 10/2012, 09/2014, Akenten Appiah-Minka University of Skills Training and Entrepreneurial Development (AAMUSTED), Kumasi, Ashanti Region, Ghana, Higher National Diploma (HND) - Purchasing and Supply, 09/2008, 06/2011, Kumasi Technical University, Kumasi, WASSCE - Business Accounting, 2003, 2006, Fiaseman Senior High School (Tarkwa W/R Ghana), ACFOI Henry Giwah, Ghana National Fire Service, Ashanti Regional Fire Commander, +233-244995599, DOI Rashid Nisawu, Ghana National Fire Service, Ashanti Regional Deputy Fire Commander, +233-244418117

Timeline

Officer in Charge of the Kejetia Fire Post

Ghana National Fire Service
10.2018 - 02.2024

Claims Officer

Asbury Hospital And Fertility Centre
02.2015 - 10.2018

Store Keeper

Komfo Anokye Teaching Hospital (KATH)
09.2011 - 08.2012

Administrator

Oforikrom Hospital

Bachelor of Science - Bsc Procurement And Supply Chain Management

Akenten Appiah-Menka University of Skills Training

Higher National Diploma Purchasing And Supply

Kumasi Technical University
Ebenezer Opoku