Ebenezer Nsiah Boadi
Kumasi
Summary
Talented [Loan Manager] with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 5years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
6
6
years of professional experience
Work History
Loan Manager
Adansi Rural Bank
04.2022 - Current
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Branch Manager, Accountant
Amazing Market Consult
01.2021 - 03.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Generated financial and operational reports to assist management with business strategy.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Operations Executive
Amazing Market Consult
01.2019 - 12.2021
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Sales Representative
Letshego Ghana
03.2018 - 01.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
BBA - Accounting And Business Management
Ghana Baptist University College
Kumasi2023
Associate of Applied Science - Information Technology
Kumasi Technical University
Kumasi06.2020
Skills
- Customer Proposals
- Staff Evaluations
- Financial Advisement
- Financial History Reviews
- Microsoft Office
- Management of Financial Resources
- Accounting Records
- Financial Reports Analysis
- Loan Modification
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Documented and resolved customer issues which led to high sales.
- Successfully closed an average of 30 loans per month.
- Received the “most dedicated Award” for exemplary performance and recognition for handling the largest account in the company.
- Received also the “most respected Award” for exemplary performance and recognition for handling the largest account in the company.
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
- Led the bank with more than $24000 in sales per year.
Languages
English
Advanced (C1)
Timeline
Loan Manager
Adansi Rural Bank
04.2022 - Current
Branch Manager, Accountant
Amazing Market Consult
01.2021 - 03.2022
Operations Executive
Amazing Market Consult
01.2019 - 12.2021
Sales Representative
Letshego Ghana
03.2018 - 01.2019
BBA - Accounting And Business Management
Ghana Baptist University College
Associate of Applied Science - Information Technology
Kumasi Technical University
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