EBENEZER MINIMADEY DORNOR
ADA-FOAH
Summary
Excellent communication skills, demonstrate ability to meet deadlines, highly dependable, with excellent organizational management skills, an enthusiastic, intelligent and a dynamic team player always available to perform duties with various classes of people with the ultimate aim of achieving stipulated goals and objectives.
Overview
20
20
years of professional experience
Work History
Business Development Officer
Agricultural Development Bank
01.2012 - Current
- The main functions and job schedules as a credit officer are to manage commercial and agric loans through efficient and effective credit appraisal, reporting and monitoring to ensure the overall quality of branch’s funded projects and customers performance
- Conduct credit appraisal of new project applications and prepare reports and related documentation and submit to Head office for approval-SSBF loans
- Visit and inspect project or customers’ business site before the loan application is considered
- Consistently monitor projects after loan approval
- Always ensures that customers produce and complete all documents required by the bank before disbursements are executed
- Monitor all on-going projects and activities in respect of corporate customers and regularly inspect to ensure compliance and adherence to the bank’s credit facility policies
- Consistently liaise with Collections Unit to monitor performance with regards to repayment and strategies in minimizing defaulting and delinquent loans rate
- Offers sufficient advice to customers in respect of financial management before personal loans are granted in order to minimize the rate of default
- A lead member of the branch’s sales plan
- Lead team members on credit related issues during morning briefings and whenever the need arises
Customer Service Officer (CSO)
Agricultural Development Bank
01.2012 - Current
- Opening of accounts and offering advice to customers on our available products and services –in order to ensure that the customer is immediately linked to all other branches on the network
- Scanning and linking of customers signatures and photos was part of my account opening process
- Handled frontline transactions including fixed deposits, payment orders, telegraphic transfers, offering explanations in respect of customers’ statement reconciliations, updating of customers records
- Issue of cheque books and requisition
- Prepares salaries for upload
- Maintenance of soft copy of available cheque, withdrawal books, ATM and VISA cards for easy search and supply to customers
- Provides other support such as back-ups to various roles when colleagues are on leave
- ATM Custodian- responsible for all ATM related problems and solutions
ATM custodian
Agricultural Development Bank
01.2011 - Current
Teller
Agricultural Development Bank
01.2012 - 12.2012
- Receiving deposits
- Paying out cheques
- Paying and receiving of Tigo cash
- Paying telegraphic transfers
- Paying out of other local and international money transfers
Back office
Agricultural Development Bank
01.2011 - 12.2012
- Processing of Western Union remittances for payment by cashiers
- Processing of Transflow transactions such as; Dstv bill payment, passport form, E-voucher for tertiary institutions and payment of school fees
- Processing of National Lottery Authorities (NLA) Fast credit transactions and Liquidation transactions(Fast pay)
- Processing of West African Examination Council’s(WAEC) fees collection, examiner payment, checker pin sales transactions and fees collections
- Preparation and sending of cheque books, ATM and Visa cards Weekly Returns to Head office
- Issuing of savings withdrawal book, corporate cheque book, personal and ATM card to customers
- Provides customers with their balances and solve their problems in respect to their transactions and complains
- Offers advice to customers in as much as the security of their accounts is concerned
- In charge of outward clearing duties
- Payment order issuance
- Passing of back office entries
- Assisting operations officer in GL reconciliations
- Sending of messages to customers for pick up of their books and cards
Ghana Civil Aviation Authority (GCAA)
09.2009 - 11.2010
- Installation and maintenance of communication, navigation, surveillance and air traffic management systems
Electricity Company of Ghana (ECG)
01.2007 - 12.2007
- Replacement of insulators
- Substance maintenance
- Distributions networks
Teacher
Elavanyoh J. H. S
01.2005 - 12.2006
- Taught Agricultural Science and Dangme
- Responsible for the school farm
- Students obtained good grades in taught subjects
Education
Bachelor of Science - Banking and Finance
University of Professional Studies
Accra08.2014
HND - Electrical Engineering
Accra Polytechnic
Accra07.2009
Senior Secondary School Certificate Examination - General Science
Ada Secondary School
Ada07.2005
Skills
- Microsoft Office Applications
- Branch IT Support
- Banking Software Applications
- Flexcube
- Management of People
- Team Building
- Motivation
- Team Goal Planning
- Presentation Skills
- General Ledger Reconciliations
- GL Entries
- ATM Operations
Career Development Achievements
- Peregrine Academic Services /UPSA, 07/01/14
- Graduate School Of Governance and Leadership - Advance Executive Mastery Business Administration - Finance for Non-Financial Executives Option, 11/01/12
- Graduate School Of Governance and Leadership - Advance Executive Mastery Business Administration - Credit Risk Management Option, 11/01/12
Leadership Qualities
- Accra Polytechnic, Electrical Engineering Departmental Representative, 2008 - 2009
- PESAG, Council Member, 2008 - 2009
- PESAG, Electoral Committee Member, 2009
Personal Information
- Date of Birth: 06/25/86
- Gender: Male
- Nationality: Ghanaian
- Marital Status: Married
Personal Traits
- Passionate about service
- Able to work with or without pressure
- Good team player
- Trustworthy
- Result oriented
- Analytical person
Hobbies and Interests
- Watching movies
- Listening to music
- Taking a walk
Timeline
Business Development Officer
Agricultural Development Bank
01.2012 - Current
Customer Service Officer (CSO)
Agricultural Development Bank
01.2012 - Current
Teller
Agricultural Development Bank
01.2012 - 12.2012
ATM custodian
Agricultural Development Bank
01.2011 - Current
Back office
Agricultural Development Bank
01.2011 - 12.2012
Ghana Civil Aviation Authority (GCAA)
09.2009 - 11.2010
Electricity Company of Ghana (ECG)
01.2007 - 12.2007
Teacher
Elavanyoh J. H. S
01.2005 - 12.2006
Bachelor of Science - Banking and Finance
University of Professional Studies
HND - Electrical Engineering
Accra Polytechnic
Senior Secondary School Certificate Examination - General Science
Ada Secondary School
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