Ebenezer Mensah

A dedicated and results-driven professional with extensive experience in consumer engagement, learning, and development. Passionate about leadership training, employee development, and capacity-building programs. Adept at identifying skill gaps, designing effective learning solutions, and implementing strategies that foster professional growth. Seeking to leverage my expertise in leadership training and education within Nestle's Education & Training team as the Leadership Learning and Training Lead.

• Contributed to exceeding the Contact Center NPS target by 47% in 2021.
• Led a two-day workshop for 30 employees on design thinking for business innovation.
• Collaborated with regional HR teams to implement competency frameworks and career development plans.

Education & Training Pillar, Nestlé Business Services, 03/20, 05/24, Identified learning resources and shared them with employees to foster a learning culture., Trained six new employees on the IBS Competency Framework., Designed and facilitated leadership learning sessions, including workshops on design thinking and sales transformation projects., Coordinated with HR to implement career development tools for employees.

Available upon request.

• English, Fluent

• Mobile, (+233) 209457006/ 276752059