EBENEZER KOBBY GYAN
Accra
Summary
Skilled Phone Technician with hands-on experience diagnosing, repairing, and optimizing a variety of mobile devices. Strong understanding of software issues, hardware problems, and user support complexities. Committed to providing high-quality customer service; possess clear communication skills coupled with problem-solving abilities that go beyond technical know-how. Previous role involved enhancing system performance which resulted in increased customer satisfaction levels.
Overview
2
2
years of professional experience
4045
4045
years of post-secondary education
Work History
Phone Technician
TEACHER'S PHONE TECH
Accra
03.2025 - Current
- Diagnosed issues in mobile devices and provided effective repair solutions.
- Utilized industry-standard tools to troubleshoot phone malfunctions.
- Reprogrammed existing phones to ensure compatibility with the customer's network.
Teacher
BEHOPE ACADEMY
Accra
01.2024 - 01.2025
- Developed engaging lesson plans to enhance student learning experiences.
- Facilitated classroom activities promoting collaboration and critical thinking skills.
- Assessed student progress through regular evaluations and feedback sessions.
- Communicated effectively with parents regarding student performance and needs.
Education
EFUTU SENIOR HIGH TECHNICAL
Cape-Coast , Ghana PEOPLE'S SCHOOL FOR POSITIVE EDUCATION
Kasoa, Ghana Skills
- Mobile device repair
- Network troubleshooting
- Software reprogramming
- Equipment diagnostics
Nationality
- Ghanaian
Timeline
Phone Technician
TEACHER'S PHONE TECH
03.2025 - Current
Teacher
BEHOPE ACADEMY
01.2024 - 01.2025
EFUTU SENIOR HIGH TECHNICAL
PEOPLE'S SCHOOL FOR POSITIVE EDUCATION