Music
Experienced payments processing specialist with over 5 years of expertise in overseeing high-volume transactions with meticulous attention to detail, ensuring accuracy, and upholding industry compliance. Demonstrated success in optimizing payment processes to minimize errors and elevate customer satisfaction. Proficient in daily payment operations, account reconciliation, and regulatory adherence. Implemented process enhancements resulting in a 35% reduction in payment errors and a 20% increase in processing efficiency. Effective collaborator across teams, facilitating the onboarding of new payment partners and expanding customer payment choices.
Projects: Bulk Payment solution, Credit Card System Disaster recovery rebuild, Pay Support alerting system.
Professional Development: Frequent attendee payment processing seminars, ISC2 member.
Music
Sports
AI
Oracle SQL
Linux
MS SQL