Summary
Overview
Work History
Education
Skills
Accomplishments
Middle Initial
References
Timeline
Generic
EBENEZER ARTHUR

EBENEZER ARTHUR

Takoradi

Summary

To attain a high level of job autonomy and more specifically, be able to work with little or no direction or supervision to affect positively the productivity in any organization. To seek a high level of professionalism, competence, and confidence, in business development as well as applying related knowledge in influencing the productivity of any organization I find myself. To find a challenging position to meet my competencies, capabilities, skills, education, and experience. Specializing in plants and soils with 3 years of experience conducting research and experiments to develop new or improved varieties of field crops. A critical thinker is willing to learn through trial and error. Strong desire to grow and advance as a Soil or Wetland Scientist. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Customer Service Manager

Fransuwaa Ventures Limited
05.2022 - Current
  • Maintaining customer records, information feedback, and handling complaints
  • Provide appropriate solutions and alternatives within the time limits
  • Keep records of customer interactions
  • Process customer accounts and file documents using tally Accounting software
  • Follow communication procedures
  • Take the extra mile to engage customers
  • Follow up to ensure the resolution.

Sales Manager

Ground Force Triple A Company Limited
01.2020 - 08.2021
  • Dealing with correspondence, complaints, and queries
  • Preparing letters, emails, and reports
  • Liaising with staff, suppliers, and clients
  • Attending meetings on behalf of the owners
  • Collecting, organizing, and storing information using computers and filing systems
  • Cash and cheque deposits at the bank
  • Periodic stock taking.

Foreman

Norpalm Ghana Ltd
06.2019 - 08.2019


  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Assisted with weekly project planning and crew scheduling.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Developed lasting customer relationships and grew network over time.
  • Provided expert lawn care, mulching, aerating, and trimming around walks, walls, and flower beds.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.

Supervisor

Norpalm Ghana Ltd
09.2016 - 03.2017
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.
  • Inspected plants to identify for signs of disease or infestation and address problems early.
  • Unloaded plants and nursery items from delivery trucks.
  • Water, pruned, and groomed plants and trees to maintain health and attractiveness.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Provided expert lawn care, mulching, aerating, and trimming around walks, walls, and flower beds.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Mixed and sprayed fertilizers, herbicides, and insecticides onto shrubs, trees, and grass.
  • Aided manager in organizing plant sales, open houses, and educational programs to promote the nursery and provide educational opportunities for the community.

Education

Bachelor of Science - Business Administration Accounting Option

KNUST (Kwame Nkrumah University of Science And Technology) Institute of Distance Learning
Takoradi, Ghana
09.2023

Accounting And Finance

Takoradi Technical University(institute of Distance Learning)
Takoradi, Ghana
08.2021

High School Diploma -

Bompeh Senior High Technical School
Takoradi, Ghana
06.2016

Skills

  • Adapts easily to new people and situations
  • High research skills and ability to teach
  • Communicate clearly and concisely both orally and in writing
  • MS Office Expertise
  • Exceptional Telephone Etiquette
  • Effective Workflow Management
  • Staff Management
  • Personnel Training and Development
  • Ability to work both independently and in a team
  • Conversant with the use of Microsoft Office
  • Good human relations skills
  • Tally accounting software specialist
  • Able to drive trucks license C class holder(driver)

Accomplishments

  • Assistant House Prefect - Adams House (3), Bompeh Secondary School, 2012-2013
  • Financial Secretary - Ghana United Nations Students' And Youth Association (GUNSA, Bompeh Secondary School Chapter), 2012-2013 Academic year.

Middle Initial

E A

References

Mr. Jacob Arthur, Branch Manager, Star life Assurance company ltd, +233(0)553031254, Sjacobs346@gmail.com

Mr Francis Fosu, Chief Executive Officer  Fransuwaa Venture ltd,       +233(0)540114408, francis_fosu@yahoo.com 

Timeline

Customer Service Manager

Fransuwaa Ventures Limited
05.2022 - Current

Sales Manager

Ground Force Triple A Company Limited
01.2020 - 08.2021

Foreman

Norpalm Ghana Ltd
06.2019 - 08.2019

Supervisor

Norpalm Ghana Ltd
09.2016 - 03.2017

Bachelor of Science - Business Administration Accounting Option

KNUST (Kwame Nkrumah University of Science And Technology) Institute of Distance Learning

Accounting And Finance

Takoradi Technical University(institute of Distance Learning)

High School Diploma -

Bompeh Senior High Technical School

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