Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager
Ebenezer Ankomah

Ebenezer Ankomah

Telecommunications Technician
Kasoa

Summary

Resourceful Telecommunications Technician known for high productivity and efficient task completion. Possess specialized skills in network installation, troubleshooting, and maintenance, along with expertise in VoIP configuration and fiber optics technology. Excel in problem-solving, communication, and teamwork, ensuring seamless project execution and customer satisfaction.

Reliable Telecommunications Technician with background in installation, repair, and maintenance of telecom systems. Possessing strong problem-solving abilities coupled with adeptness in troubleshooting network issues. Committed to ensuring seamless communication networks leading to improved organizational efficiency. Skill set also includes knowledge of advanced telecom software, hardware and diagnostic tools, contributing to successful project completions.

Overview

8
8
years of professional experience

Work History

Telecommunications Technician

JENEZER SOLUTIONS
Accra
07.2016 - Current
  • Troubleshot network issues to identify root causes of problems.
  • Created detailed documentation of all installed and configured telecommunications systems.
  • Replaced faulty components in telecommunications systems as needed.
  • Assisted in developing strategies for improving customer satisfaction with existing telecom services.
  • Deployed updated software versions across all connected devices within a customer's network.
  • Assisted with training users in the use of various telecommunication devices and applications.
  • Resolved customer complaints regarding telephone service or technical issues.
  • Performed regular maintenance checks on telecom equipment to ensure proper functioning.
  • Recommended solutions for resolving customer complaints concerning telephone service or technical issues.
  • Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Installed, set up and repaired devices and system components.

Education

High School Diploma -

ADMIN TELECOMMUNICATIONS
Accra
05-2015

Skills

  • Maintaining components
  • Equipment safety
  • Troubleshooting and repair
  • Configuring devices
  • Installing equipment
  • Diagnosing issues
  • Educating customers
  • Device Installation
  • System Repair
  • Writing reports
  • Work order completion
  • Software Upgrades

Languages

English
Proficient
C2

Timeline

Telecommunications Technician

JENEZER SOLUTIONS
07.2016 - Current

High School Diploma -

ADMIN TELECOMMUNICATIONS

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Ebenezer AnkomahTelecommunications Technician