Ebenezer Adusah
Tarkoradi,Ghana
Summary
Detail-oriented software tester with extensive experience in manual testing techniques, black box testing, and regression testing. Proficient in SQL queries and data analysis using Excel, with a strong ability to create effective test strategies and test cases. Skilled in using Bugzilla for bug tracking and collaborating within Agile teams to ensure high-quality software development. Adept at mobile application testing and usability assessment, bringing creativity to the testing process. Career goal includes advancing expertise in software development life cycle management while contributing to innovative testing solutions.
Experienced QA Software Tester with knack for identifying and resolving software issues. Improved software reliability by implementing comprehensive testing strategies and collaborating closely with development teams. Known for enhancing user experience through meticulous bug tracking and resolution.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Service support agent
AB Bank Investments
Sekondi, Ghana
01.2025 - Current
- Collaborated on product knowledge initiatives with sales teams.
- Managed challenging customer situations to secure positive outcomes.
- Processed requests promptly, improving operational turnaround time.
- Optimised client experience by delivering high-quality support services.
- Escalated critical issues promptly, avoiding potential service disruptions.
- Assisted in product testing phases, ensuring optimal functionality before launch.
QA software tester
uTest
Takoradi, Western Region
01.2019 - Current
- Ensured compliance with quality standards whilst performing thorough system checks.
- Followed Agile methodologies in daily tasks, ensuring quick response to changes and efficient delivery of outputs.
- Identified critical bugs for immediate rectification and improved user experience.
- Reviewed requirement specifications critically to ensure all potential areas are tested properly.
- Provided detailed reports on test results for informed decision making.
- Coordinated end-user testing sessions facilitating real-time feedback incorporation into the final product design.
- Reduced turnaround time for software releases with rigorous pre-release testing.
- Used strong understanding of software testing methodologies and principles to continually improve testing processes.
- Verified software functionality post-bug fixes to guarantee proper program operation.
- Defined testing scope and requirements for specific features or products.
- Maximised ROI by evaluating and modifying tests for improved effectiveness.
- Conducted product design reviews to identify potential issues and implement corrective action.
- Compiled and analysed software testing results to produce actionable insights, driving process improvements.
- Outlined quality assurance objectives and priorities to guide department activities.
- Evaluated various impacts of ICT processes on current business priorities.
UI/UX designer
IPMC Ghana
Ghana, Ghana
03.2023 - 01.2025
- Developed wireframes and prototypes for improved user interaction.
- Streamlined user experience by designing intuitive interfaces.
- Adapted quickly to changes in project requirements whilst maintaining focus on end-user needs.
- Conducted usability testing, optimised user interface efficiency.
- Researched target audience needs, incorporated findings into UI and UX designs effectively.
- Participated in regular team reviews and critiques of ongoing projects, increased overall project effectiveness.
- Incorporated feedback from users into design improvements regularly.
- Coordinated with marketing teams, ensured brand consistency throughout designs.
- Updated on current industry trends and technologies, maintained competitive designs.
- Presented design proposals to clients, secured approval swiftly.
- Used design expertise to create high-quality animations for diverse websites.
Oracle database administrator
Ernest Ceramics Studios
Tarkoradi, Ghana
06.2020 - 01.2024
- Conducted regular audits to maintain data integrity.
- Performed root cause analysis on recurring problems to minimise future incidents.
- Liaised with IT teams during infrastructure upgrades; ensured seamless transition.
- Optimised SQL queries to improve system efficiency.
- Collaborated with developers on schema design for application integration.
- Monitored system health regularly, maintaining optimal performance levels.
- Facilitated training sessions for junior DBAs, fostering team development.
- Administered security protocols for data protection.
- Implemented backup and recovery procedures, ensuring business continuity.
Education
Bachelor of Science - Computer Science
Greenwhich London
London/United Kingdom 01.2020 - 01.2024
Diploma of Higher Education - Computing ( with Business Management )
IPMC Ghana
Accra, Greater Accra Region 03.2020 - 01.2021
Skills
- SQL knowledge
- Manual testing techniques
- Bugzilla usage
- Data analysis using excel
- Creativity in testing
- Agile collaboration
- Usability assessment
- Black box testing
- Test strategies creation
- Mobile application testing
- Regression testing
- SQL proficiency
- Software development life cycle
- Test case creation
- SQL queries
Languages
English
Fluent
Affiliations
- Hiking
- Swimming
- Video Games
- Reading
Accomplishments
https://graduatedocsverifyqr.gre.ac.uk/?reference=21394435-01-VISY
Certification
001353685 / P13865 / 21394435-01-VISYS
Timeline
Service support agent
AB Bank Investments
01.2025 - Current
UI/UX designer
IPMC Ghana
03.2023 - 01.2025
Oracle database administrator
Ernest Ceramics Studios
06.2020 - 01.2024
Diploma of Higher Education - Computing ( with Business Management )
IPMC Ghana
03.2020 - 01.2021
Bachelor of Science - Computer Science
Greenwhich London
01.2020 - 01.2024
QA software tester
uTest
01.2019 - Current
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