MATILDA AYITEY
Tema
Summary
A motivated and diligent professional with extensive experience in cleaning, housekeeping, and customer service across international and local environments. Possesses a strong background in maritime-certified safety training, including fire prevention, first aid, and crowd management. Adept at maintaining high standards of cleanliness and hygiene, ensuring compliance with safety protocols, and providing excellent service. Seeking to leverage skills and experience as a Public Area Attendant.
Overview
15
15
years of professional experience
Work History
Cleaner
Starboard Services Ltd
01.2022 - Current
- Leading a team in delivering comprehensive offshore cleaning and waste management services for vessels berthed at Tema Harbour.
- Managing all post-event sanitation and waste disposal operations for large-scale sports and entertainment events, ensuring timely restoration of venues.
- Streamlining waste segregation and disposal protocols, enhancing efficiency and environmental compliance for harbour clients.
- Logistics & Coordination: Planning and executing the rapid clean-up for high-attendance events, consistently meeting strict client deadlines.
- Supervising a team of cleaners, responsible for scheduling, task delegation, and on-site quality control.
Cleaner
FMF Cleaning Services
01.2018 - 01.2020
- Ensured the cleanliness and tidiness of all public and back-of-house areas, including restrooms, corridors, and staff areas through sweeping, mopping, vacuuming, and dusting.
- Collected and disposed of garbage, recyclables, and compost in compliance with health and safety regulations.
- Reported maintenance issues, safety hazards, and supply shortages to supervisors for prompt resolution.
- Collaborated with housekeeping, kitchen, and maintenance teams to ensure smooth operations and enhance guest experiences.
- Assisted with inventory control by receiving, storing, and distributing cleaning supplies and guest amenities.
Cleaner
Rich Motors Company
01.2015 - 01.2017
- Cleaned and organized workspaces, showrooms, and offices to maintain a pristine environment for clients and visitors.
- Performed detailed cleaning of restrooms, including sinks, toilets, mirrors, and floors.
- Removed waste, replaced liners, and carried out dusting and vacuuming duties.
- Followed all company procedures and instructions to prevent damage to property.
Hotel Cleaner
Ave Maria Hotel
01.2011 - 01.2014
- Cleaned and tidied public areas and guest rooms, including mid-stay and post-departure cleaning.
- Restocked guestroom amenities such as toiletries, drinking glasses, and notepads.
- Removed garbage and room service trays, and reported maintenance issues promptly.
- Provided friendly and helpful personal assistance to guests, exceeding company standards for appearance and hygiene.
Education
Standard of Training, Certification & Watchkeeping (STCW) - undefined
Regional Maritime University
Ghana07.2023
Seafarer’s Discharge Book - undefined
11.2024
Cookery Proficiency I - undefined
National Vocational Training Institute
08.2024
Cleaning and Laundry Services - undefined
National Vocational Training Institute
08.2023
West Africa Senior Secondary Certificate Examination (WASSCE) - undefined
Chemu Senior High School
08.2006
Skills
- Cleaning & Housekeeping
- Customer Service & Assistance
- Team Collaboration
- Strong Communication Skills
- Inventory Control & Supply Management
- Basic Fire Safety & Crowd Management
- Personal Safety & First Aid Awareness
- Maintenance Reporting
- Microsoft Office (Word, Excel, PowerPoint)
References
- Isaac, Mensah Tetteh, Cabin Steward, mensahtettehisaac7@gmail.com, +233 (0) 24 361 5426, MSC Cruises Limited
- Adnan, Lamptey, Marketing Manager, adnanlamptey@gmail.com, +233 (0) 24 466 8723, Starboard Services Ltd
Timeline
Cleaner
Starboard Services Ltd
01.2022 - Current
Cleaner
FMF Cleaning Services
01.2018 - 01.2020
Cleaner
Rich Motors Company
01.2015 - 01.2017
Hotel Cleaner
Ave Maria Hotel
01.2011 - 01.2014
Standard of Training, Certification & Watchkeeping (STCW) - undefined
Regional Maritime University
Seafarer’s Discharge Book - undefined
Cookery Proficiency I - undefined
National Vocational Training Institute
Cleaning and Laundry Services - undefined
National Vocational Training Institute
West Africa Senior Secondary Certificate Examination (WASSCE) - undefined
Chemu Senior High School