Dunyoh Richmond Yao
Administrative Manager
Accra
Summary
Detail-oriented administrative manager with experience in customer service, data entry and office management.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Stanbic Bank- Platinum Centre
11.2024 - 08.2025
- Managed communications and on-boarding of Day-two clients.
- Delivered troubleshooting and follow-up assistance for customers at 30, 45 and 90 day service milestones.
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Customer Service Intern
Stanbic Bank-Heights Branch
07.2024 - 08.2024
- Assisted with customer inquiries & complaints.
- Assisted in balancing books.
Finance Intern
La Palm Royal Beach Hotel
06.2023 - 08.2023
- Assisted in reconciling daily bank statements with cash books.
- Collaborated with the finance team to ensure accurate and timely financial reports.
- Managed and kept records of files.
Education
BSC - Business Economics
University of Professional Studies, Accra (UPSA)
Accra10.2024
WASSCE - General Arts
Forces Senior High School
Greater Accra08.2020
Skills
Collaborative Skills
Timeline
Administrative Assistant
Stanbic Bank- Platinum Centre
11.2024 - 08.2025
Customer Service Intern
Stanbic Bank-Heights Branch
07.2024 - 08.2024
Finance Intern
La Palm Royal Beach Hotel
06.2023 - 08.2023
BSC - Business Economics
University of Professional Studies, Accra (UPSA)
WASSCE - General Arts
Forces Senior High School
Similar Profiles
Ajeigbe Oluwatayo OluwatobiAjeigbe Oluwatayo Oluwatobi
Manager, Transactional Banking at Standard Bank (Stanbic IBTC Bank Plc)Manager, Transactional Banking at Standard Bank (Stanbic IBTC Bank Plc)
Joel OgunremiJoel Ogunremi
Branch service manager at stanbic ibtc bank ltd, Member of standard bankBranch service manager at stanbic ibtc bank ltd, Member of standard bank
Michael EnwegbaraMichael Enwegbara
Coverage Head - Affluent Clients at Stanbic IBTC Bank (Member Standard Bank Group)Coverage Head - Affluent Clients at Stanbic IBTC Bank (Member Standard Bank Group)
DOREEN WUGAH YAYRADOREEN WUGAH YAYRA
CORE ACTIVATION SPECIALIST at INVISIBLE TECHNOLOGIES (PROJECT BASED)CORE ACTIVATION SPECIALIST at INVISIBLE TECHNOLOGIES (PROJECT BASED)
DIVINE OVIE SOSUDIVINE OVIE SOSU
Networking and Cloud Intern at Bulk Oil Storage and Transportation CompanyNetworking and Cloud Intern at Bulk Oil Storage and Transportation Company