Duah Obed
Accra
Summary
Enthusiastic and freshly graduated student with proven organizational and communication skills, who is able to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. My professionalism and accuracy are proven in numerous assignments and group projects throughout undergraduate courses and activities.
I am highly analytical, innovative and responsible individual with a track record of creating new ideas and quick thinking. Enthusiastic and honest person with great work, who genuinely enjoys learning new objective and tracking challenges in diverse environment. My attention to detail and excellent problem-solving skills ensures that every project I work on is done accurately.
Overview
3
3
years of professional experience
Work History
ISON EXPERIENCE
Customer Care Representative
01.2024 - Current
- Enhanced customer satisfaction by providing personalized product recommendations based on individual needs and preferences.
- Established rapport with customers, fostering long-term relationships and repeat business.
- Delivered exceptional customer service by promptly addressing concerns and providing knowledgeable guidance on products and services.
- Managed approximately 150 incoming calls and emails per day from customers.
Account Officer
EMMALED ENTERPRISE, GHANA
01.2023 - 12.2023
- Worked in unit that works on recording of transactions, payment and expenses processing invoices.
- Increased client satisfaction by providing timely and accurate financial reports.
- Streamlined accounting processes for improved efficiency and accuracy in financial reporting.
National Service Personnel
CONTROLLER AND ACCOUNTANT GENERAL DEPARTMANT, GHANA
10.2021 - 09.2022
- National Service Personnel at Controller and Accountant General Department (CAGD)
- Data entry, Data collection, Data analysis.
Education
Bachelor of Science - BSc. Accounting Education
University of Education, Winneba.
Kumasi, Ghana07.2021
High School Diploma -
Akim Swedru Senior High School
Akim Swedru05.2016
Skills
- IT skills
- Good communication skills
- Strong work ethic
- Mechanical aptitude
- Goal oriented
- Ability to work in fast-paced environment
- Microsoft office (Excel, Word)
- Self-Awareness
- Relationship building
- Problem solving
- Attention to detail
- Self-motivation
- Planning
- Time management
Otherprofessionalprogramme
Institute of Chartered Accountants: Level Two (Ongoing)
Degreeaward
Bachelor's degree: (BSc. Accounting Education), University of Education, Winneba.
Training
Intern at Nungua Senior High School (Accounting department), Ghana
Hobbies
- Hobbies: Reading books, Listening to music, Sports
Timeline
ISON EXPERIENCE
Customer Care Representative
01.2024 - Current
Account Officer
EMMALED ENTERPRISE, GHANA
01.2023 - 12.2023
National Service Personnel
CONTROLLER AND ACCOUNTANT GENERAL DEPARTMANT, GHANA
10.2021 - 09.2022
Bachelor of Science - BSc. Accounting Education
University of Education, Winneba.
High School Diploma -
Akim Swedru Senior High School
Similar Profiles
Toriana BettsToriana Betts
Western Dental at Customer Care RepresentativeWestern Dental at Customer Care Representative
MAYA SUCI NINGSIHMAYA SUCI NINGSIH
Customer Representative at Customer RepresentativeCustomer Representative at Customer Representative
Shawna BurlesonShawna Burleson
Summit Utilities at Customer Service RepresentativeSummit Utilities at Customer Service Representative
AHLAM JAMAL DINAHLAM JAMAL DIN
Sales Girl at Sahara Jewelry StoreSales Girl at Sahara Jewelry Store
Zan-nairah Napaga TahiruZan-nairah Napaga Tahiru
Senior Specialist Anaesthesiologist at Korle Bu Teaching HospitalSenior Specialist Anaesthesiologist at Korle Bu Teaching Hospital