Completed day-to-day duties accurately and efficiently
Worked effectively in team environments to make the workplace more productive
Contributed innovative ideas and solutions to enhance team performance and outcomes
Maintained professional development through attendance at conferences, workshops, and continuing education courses in teaching methodologies
Developed syllabi, lesson plans and lecture materials for courses taught
Advised students on their academic progress and career goals
Used exams, quizzes, and projects to assess how well students grasped learning material and concepts
Developed lectures to accommodate for different learning styles, maximizing students' comprehension
Tutored students requiring additional assistance in mastering concepts
Supervised dissertational research work to assist research publication process
Reviewed and selected textbooks and other educational materials, ensuring they meet the course objectives and academic standards
Provided letters of recommendation and other referrals to students pursuing further education programs or postgraduate employment
Participated in continuing development and training to bolster professional teaching skills
Created a positive learning environment by actively engaging with all students during class time
Designed and delivered engaging lectures to undergraduate and postgraduate students, ensuring alignment with curriculum objectives.
Specialist Clinical Pharmacist/Head of Pharmacy
Ghana Health Service, Dansoman
08.2000 - Current
Overview Ghana Health Service
Ghana Health Service
Collaborated closely with team members to achieve project objectives and meet deadlines
Achieved cost-savings by developing functional solutions to problems
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies
Completed day-to-day duties accurately and efficiently
Assisted with customer requests and answered questions to improve satisfaction
Exceeded customer satisfaction by finding creative solutions to problems
Managed inventory and supplies to ensure materials were available when needed
Worked effectively in team environments to make the workplace more productive
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions
Enforced adherence to infection control protocols
Managed the daily operations of a retail or hospital pharmacy
Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines
Worked with pharmacy technicians to expedite urgent requests
Performed quality assurance and medication safety checks to minimize errors and adverse drug events
Recommended over-the-counter medications for patients after assessing symptoms
Utilized pharmaceutical software to manage inventory, process prescriptions, and monitor drug interactions
Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy
Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores
Maintained accurate patient medication profiles, including allergies, conditions, and concurrent medications
Ordered, labeled, compounded and dispensed prescribed medications
Stocked, labeled and delivered medications to patients and caregivers
Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects
Prepared medications based on physician orders
Consulted with patients to explain medication use, side effects and dosage directions as prescribed
Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations
Checked medications for content, accuracy and completeness of drug packaging and labeling
Provided medication counseling to patients on the proper use and potential side effects of their medications
Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications
Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals
Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers
Collaborated with healthcare providers to develop and implement patient-specific medication plans
Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures
Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy
Dispensed drugs in hospital environments
Maintained records of patient profiles, including drug allergies, medications and medical histories
Answered patient questions and data requests
Administered immunizations and vaccinations according to established protocols and guidelines
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage
Checked prescriptions for proper contents and labeling
Reviewed packages and medication bottles for proper labeling before distributing to patients
Trained individuals in how to use devices to promote optimal medical support
Conducted comprehensive medication reviews to identify, resolve, and prevent medication-related problems
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests
Monitored medication inventory levels and kept detailed documentation in company software
Engaged in health promotion and disease prevention activities, including public health campaigns and screenings
Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management
Analyzed physician's medication orders for correctness according to policy guidelines
Compounded, packaged, labeled and dispensed medications
Developed and maintained professional relationships with patients to provide personalized care
Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols
Managed drug procurement, storage, and disposal processes to ensure medication integrity and compliance
Counseled patients on appropriate use of over-the-counter and prescription medications
Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards
Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols
Counseled patients on drug therapies to ensure proper intakes
Maintained compliance with state and federal drug laws
Administered vaccines to immunize patients against communicable diseases
Assisted in the selection, dosing, and administration of medications based on patient-specific factors
Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes
Detected and reported therapeutic incompatibilities
Supervised staff and motivated top performance against pharmacy objectives
Implemented cost-saving measures and medication therapy management programs to improve patient outcomes
Reviewed prescriptions for accuracy and completeness prior to dispensing
Participated in continuing education to stay current with new medications, technology, and pharmacy practices
Provided education and guidance on over-the-counter medications, supplements, and health maintenance
Analyzed prescribing trends to monitor compliance and prevent excessive usage
Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements
Performed administrative duties such as updating patient information or submitting insurance claims forms
Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling
Administered flu immunizations to patients to prevent illness and promote well-being
Verified accuracy of prescription labels before dispensing medications
Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery
Maintained confidential financial and patient information to reduce risk of data breaches
Operated a variety of machinery and tools safely and efficiently
Maintained updated knowledge through continuing education and advanced training
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
Operated equipment and machinery according to safety guidelines
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making
Managed household errands and other essential duties
Provided support and guidance to colleagues to maintain a collaborative work environment
Provided excellent service and attention to customers when face-to-face or through phone conversations
Worked with cross-functional teams to achieve goals
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Utilized various software and tools to streamline processes and optimize performance
Conducted testing of software and systems to ensure quality and reliability
Created plans to propose solutions to problems related to efficiency, costs or profits
Coordinated with other departments to ensure efficient workflow processes
Maintained accurate records of customer interactions and feedback
Set specific goals for projects to measure progress and evaluate end results
Wrote and submitted reports on industry trends, prompting managers to develop business plans
Analyzed company's expenditures and developed financial models
Researched and analyzed customer feedback to identify areas of improvement
Maintained positive working relationship with fellow staff and management
Facilitated training sessions for new employees on company policies and procedures
Assessed company operations for compliance with safety standards
Participated in ongoing training and compliance activities
Assisted in developing strategies to increase customer satisfaction levels
Oversaw quality control to identify inconsistencies and malfunctions
Organized client meetings to provide project updates
Conducted regular meetings with staff to review progress and address any concerns
Developed and implemented specialized procedures for customer service operations
Analyzed customer needs and recommended appropriate products or services
Provided technical support for customers in resolving complex issues
Worked closely with human resources to support employee management and organizational planning
Created training materials for new hires on the company's procedures and policies
Identified needs of customers promptly and efficiently
Reviewed documents for accuracy prior to submission or publication
Analyzed key performance indicators to identify effective strategies
Implemented strategies to take advantage of new opportunities
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes
Determined consumer needs to provide products and services appealing to larger market
Implemented process improvements to increase efficiency and reduce costs
Evaluated needs of departments and delegated tasks to optimize overall production.
Lecturer
Pharmatrust Professional College
06.2021 - 11.2023
Assisted students during office hours to review material, explain exam questions and answer concerns
Assigned grades based upon student performance in class assignments and exams
Engaged in scholarly research, contributing to the academic community through publications in peer-reviewed journals
Identified areas of difficulty for students, developing additional resources for review
Mentored graduate students with their research projects and dissertations
Created instructional and lecture plans for classes in compliance with course objectives
Developed comprehensive course materials, including syllabi, lectures, and assessments, tailored to diverse learning styles
Promoted safe and clean classroom environment conducive to individualized and small group needs
Directed full classrooms of students to develop various kinds of research
Collaborated with fellow staff members to promote positive and welcoming learning environment
Adapted instruction methods to address individual student needs
Implemented innovative teaching strategies to accommodate diverse student needs and learning styles
Applied creative instruction methods to promote student learning objectives
Led workshops and seminars on topics, promoting continuous learning among students and faculty
Monitored and evaluated student participation and progress, providing constructive feedback to encourage academic growth
Selected innovative teaching methods to deliver course content
Contributed to the accreditation processes by preparing necessary documentation and reports showcasing the department's achievements
Promoted excitement among students in classroom through delivery of interesting topics
Advised student organizations, supporting extracurricular activities that complement academic learning
Cultivated collaborative and innovative learning environment to meet each student's unique educational needs
Maintained student engagement through creative subject delivery and learning activities
Facilitated discussion forums among students on topics related to course material
Delivered course lectures using modern technology to enhance student comprehension
Developed syllabus of lectures, classwork and assignments and distributed to students on first day of class
Provided guidance to students on course selection, career planning, and other educational matters
Improved classroom teaching methods by observing fellow educators and learning new techniques
Utilized diverse teaching methods, lectures, presentations and class activities to deliver curriculum
Completed day-to-day duties accurately and efficiently
Worked effectively in team environments to make the workplace more productive
Contributed innovative ideas and solutions to enhance team performance and outcomes
Collaborated closely with team members to achieve project objectives and meet deadlines.
Locum
09.2020 - 04.2023
PharmaGeorge chemists
Managed household errands and other essential duties
Updated and maintained databases with current information
Completed day-to-day duties accurately and efficiently
Provided support and guidance to colleagues to maintain a collaborative work environment
Maintained updated knowledge through continuing education and advanced training
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Utilized various software and tools to streamline processes and optimize performance
Achieved cost-savings by developing functional solutions to problems
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
Managed inventory and supplies to ensure materials were available when needed
Managed time effectively to ensure tasks were completed on schedule and deadlines were met
Recognized by management for providing exceptional customer service
Exceeded customer satisfaction by finding creative solutions to problems
Provided excellent service and attention to customers when face-to-face or through phone conversations
Collaborated closely with team members to achieve project objectives and meet deadlines
Approached customers and engaged in conversation through use of effective interpersonal and people skills
Identified needs of customers promptly and efficiently
Worked effectively in team environments to make the workplace more productive.
Locum Pharmacist
Jinlet Pharmacy Ltd
01.2014 - 02.2020
Administered vaccines to immunize patients against communicable diseases
Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols
Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy
Managed the daily operations of a retail or hospital pharmacy
Participated in continuing education to stay current with new medications, technology, and pharmacy practices
Dispensed drugs in hospital environments
Detected and reported therapeutic incompatibilities
Compounded, packaged, labeled and dispensed medications
Maintained confidential financial and patient information to reduce risk of data breaches
Engaged in health promotion and disease prevention activities, including public health campaigns and screenings
Recommended over-the-counter medications for patients after assessing symptoms
Verified accuracy of prescription labels before dispensing medications
Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols
Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines
Performed administrative duties such as updating patient information or submitting insurance claims forms
Prepared medications based on physician orders
Trained individuals in how to use devices to promote optimal medical support
Ordered, labeled, compounded and dispensed prescribed medications
Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy
Conducted comprehensive medication reviews to identify, resolve, and prevent medication-related problems
Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications
Counseled patients on drug therapies to ensure proper intakes
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling
Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations
Reviewed prescriptions for accuracy and completeness prior to dispensing
Assisted in the selection, dosing, and administration of medications based on patient-specific factors
Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations
Maintained accurate patient medication profiles, including allergies, conditions, and concurrent medications
Answered patient questions and data requests
Analyzed physician's medication orders for correctness according to policy guidelines
Implemented cost-saving measures and medication therapy management programs to improve patient outcomes
Developed and maintained professional relationships with patients to provide personalized care
Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards
Performed quality assurance and medication safety checks to minimize errors and adverse drug events
Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals
Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers
Checked medications for content, accuracy and completeness of drug packaging and labeling
Worked with pharmacy technicians to expedite urgent requests
Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements
Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery
Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects
Enforced adherence to infection control protocols
Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management
Counseled patients on appropriate use of over-the-counter and prescription medications
Analyzed prescribing trends to monitor compliance and prevent excessive usage
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests
Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects
Supervised staff and motivated top performance against pharmacy objectives
Managed drug procurement, storage, and disposal processes to ensure medication integrity and compliance
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores
Collaborated with healthcare providers to develop and implement patient-specific medication plans
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage
Stocked, labeled and delivered medications to patients and caregivers
Reviewed packages and medication bottles for proper labeling before distributing to patients
Checked prescriptions for proper contents and labeling
Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures
Provided medication counseling to patients on the proper use and potential side effects of their medications
Provided education and guidance on over-the-counter medications, supplements, and health maintenance
Maintained records of patient profiles, including drug allergies, medications and medical histories
Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes
Consulted with patients to explain medication use, side effects and dosage directions as prescribed
Monitored medication inventory levels and kept detailed documentation in company software
Provided excellent service and attention to customers when face-to-face or through phone conversations
Collaborated closely with team members to achieve project objectives and meet deadlines
Exceeded customer satisfaction by finding creative solutions to problems
Assisted with customer requests and answered questions to improve satisfaction.
Pharmacist
Children’s Hospital
04.2003 - 01.2012
Overvie Ghana Health Service
Maintaining patient/ client confidentiality at all times with regards to delivering quality pharmaceutical services and care
Ensuring that the procurement and availability of quality, safe and efficacious affordable pharmaceutical products & devices are supplied to all patients/ clients
Performing outpatient department (OPD) morning pharmaceutical care talks
HIV/ AIDS patient care management and supply of antiretrovirals to people living with HIV/ AIDS
Monitoring and controlling all narcotics & psychotropics in accordance with law, as well as keeping the dangerous drug register updated at all times
Monitoring stock levels to prevent drugs and device expiries
Patient counseling and monitoring of adverse drug reactions (ADR)/ pharmacovigilance and reporting to the food & drug authority for appropriate action and education
Providing drug information and counseling services to patients, public and other health care team members
Drawing pharmaceutical care plan for each chronic disease patient at the ward
Storing and monitoring of vaccines and insulins at the right temperatures as well as their utilization
Daily patient discharge counseling at the ward
Monitoring of Rational Use of Medicines (RUM)
Training & teaching of pharmacy interns when required
Tracer drug availability and monitoring in order to achieve the regional and national targets, for example percentage antibiotic usage, percentage injection use, number of drugs on each prescription for the prescriber, essential medicine list utilization etc
Ensuring timely availability of drugs and devices with regard to cost effectiveness through the regional medical stores/ central medical stores by competitive tendering and bidding
NHIS drug supply focal person in charge of vetting claims report writing for onward submission to NHIS
General dispensing of drugs at the pharmacy to all patients
Issuing of drugs from the pharmacy stores
Ghana Health Service
During my stay in the hospital, I aided in important clinical interventions
Locum, Pharmacist
Jinlet Pharmacy Ltd
01.2004 - 01.2008
Ensuring that good, quality, safe efficacious and affordable pharmaceutical products and devices are supplied to the patients/clients
Patient counseling and monitoring of patients especially (Diabetics and Hypertension patients)
Filling of private health insurance medicine claims and prescriptions and forwarding bills to the same E.g
Acacia health insurance, Universal health insurance, Premier health insurance, GN health insurance, Apex medical insurance, Metropolitan health insurance, Glico health insurance etc
Taking of stocks
Interpretation of prescriptions
Ensuring that the standard operating procedures (SOPs) for dispensing prescriptions are scrupulously followed
Providing an enhanced pharmaceutical service such as RDT (malaria, blood glucose, blood cholesterol, urine pregnancy test etc.), BP monitoring etc
During this period, I have been able to establish good patient relationship
Sales increase
Client database
Teamwork building
Pharmacist
Vicdoris Pharmaceutical Ltd
01.2000 - 01.2003
Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery
Analyzed physician's medication orders for correctness according to policy guidelines
Recommended over-the-counter medications for patients after assessing symptoms
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores
Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects
Detected and reported therapeutic incompatibilities
Provided medication counseling to patients on the proper use and potential side effects of their medications
Checked medications for content, accuracy and completeness of drug packaging and labeling
Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects
Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements
Performed quality assurance and medication safety checks to minimize errors and adverse drug events
Prepared medications based on physician orders
Worked with pharmacy technicians to expedite urgent requests
Monitored medication inventory levels and kept detailed documentation in company software
Reviewed packages and medication bottles for proper labeling before distributing to patients
Consulted with patients to explain medication use, side effects and dosage directions as prescribed
Collaborated with healthcare providers to develop and implement patient-specific medication plans
Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols
Dispensed drugs in hospital environments
Participated in continuing education to stay current with new medications, technology, and pharmacy practices
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Education
M.D. - Post Graduate Certificate
GHANA COLLEGE OF PHARMACISTS
07.2022
Some College (No Degree) - Public Relations
GHANA INSTITUTE OF JOURNALISM-(GIJ)
Some College (No Degree) - Marketing Management
GHANA INSTITUTE OF JOURNALISM-(GIJ)
Some College (No Degree) - Human Resources Management
UNIVERSITY OF GHANA BUSINESS SCHOOL
Ph.D. - DOCTOR OF PHARMACY (PROFESIONAL DOCTORATE)
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY (KNUST)
08.2020
Master of Science - MPH
KNUST
09.2016
STORES MANAGEMENT - STORES MANAGEMENT
MANAGEMENT DEVELOPMENT PRODUCTIVITY INSTITUTE-MDPI
01.2006
M.D. - Pharmacy
UNIVERSITY
09.2000
G.C.E O' & A LEVELS - Science
ACCRA ACADEMY SECONDARY SCHOOL
01.1993
Skills
Microsoft Word
Excel
Power Point
Access
Presentation skills
Communication skills
Management skills
Pharmaceutical care
Medication therapy management
Patient counseling
Team collaboration
Customer service
Data analysis
Regulatory compliance
Innovative teaching
Public speaking
Problem solving
Research skills
Inventory management
First Aid/CPR
Analytical thinking
Flexible and adaptable
Organizational skills
Task prioritization
Problem-solving
Analytical and critical thinking
Project planning
Organization
Active listening
Supervision and leadership
MS office
Quality assurance
Organization and time management
Critical thinking
Planning
Calm under pressure
Curriculum development
Classroom management
Student assessment
Accomplishments
I have been able to publish two of my thesis/ dissertations
Ethnicity
Fante
Region
Central region of Ghana
Personal Information
Date of Birth: 08/12/78
Marital Status: Married
Registration
HPA 3377, True
Timeline
Experience
Lecturer
Encephal Professional Health College
05.2024 - Current
Lecturer
Pharmatrust Professional College
06.2021 - 11.2023
Locum
09.2020 - 04.2023
Locum Pharmacist
Jinlet Pharmacy Ltd
01.2014 - 02.2020
Locum, Pharmacist
Jinlet Pharmacy Ltd
01.2004 - 01.2008
Pharmacist
Children’s Hospital
04.2003 - 01.2012
Specialist Clinical Pharmacist/Head of Pharmacy
Ghana Health Service, Dansoman
08.2000 - Current
Pharmacist
Vicdoris Pharmaceutical Ltd
01.2000 - 01.2003
Some College (No Degree) - Public Relations
GHANA INSTITUTE OF JOURNALISM-(GIJ)
Some College (No Degree) - Marketing Management
GHANA INSTITUTE OF JOURNALISM-(GIJ)
Some College (No Degree) - Human Resources Management
UNIVERSITY OF GHANA BUSINESS SCHOOL
Ph.D. - DOCTOR OF PHARMACY (PROFESIONAL DOCTORATE)
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY (KNUST)
Master of Science - MPH
KNUST
STORES MANAGEMENT - STORES MANAGEMENT
MANAGEMENT DEVELOPMENT PRODUCTIVITY INSTITUTE-MDPI
Evaluator/BSN Program/Remote at Health Professional College, Western Governor's UniversityEvaluator/BSN Program/Remote at Health Professional College, Western Governor's University
Head of Law and Public Administration Department at Gaborone University College of Law and Professional StudiesHead of Law and Public Administration Department at Gaborone University College of Law and Professional Studies