Dynamic IT Control Officer with proven expertise at Fidelity Bank Ghana Ltd in ensuring system integrity and regulatory compliance. Skilled in data integrity checks and user acceptance testing, I excel in monitoring IT controls and conducting application reviews. A proactive communicator, I effectively engage teams to enhance operational security and efficiency.
· Provide assurance to the bank of the integrity of its systems and application
· Creation and modification of user access right to the bank core application.
· Regular reviews of the bank applications to ensure authorized staff have required access.
· Monitoring physical and environmental IT controls within the IT area.
· Monitoring and Audit of all system changes to ensure that there are no unauthorized changes.
· Daily monitoring of EOD issues and escalating any critical issues.
· Active participation in UAT and Product/Application certification before deployment.
· Conducting user’s certification on various Database/applications platforms.
· Actively monitoring Transactional and Daily Limit on all Electronic Channels.
· Conduct Data integrity checks on Applications.
Conducting IT System and Application Reviews
· Introducing students to software engineering and it requirements
· Demonstrated the use of Information Technology Tools and the Internet to the student
· Ensure students understand the basics of web development and its tools that are used
· Ensure students become well-vested in the deployment and understanding of databases.
Due to my hard work and my consistent desire to provide support, I was commended for the support I provided after hours to the staff of the Credit Department team, which enabled them to process a transaction for a high-level customer, and I have been complimented by my supervisor and co-workers
I was able to save the bank millions of dollars from fraud by reporting fraud incidents to the Financial Crime Unit, which gave me an orange award
I have provided training for two people who are currently in charge of managing the bank applications profile management