Accomplished Specialty Barista at Am Speciality Coffee and skilled Oil and Gas Drilling Technician at Goil, demonstrating exceptional team collaboration and espresso machine expertise. Achieved consistently high customer satisfaction through efficient service and effective problem-solving. Trained new employees, enhancing team productivity and fostering a positive, engaging work environment.
Hi, I’m
Dorvi Justice
Kumasi
Summary
Overview
5
years of professional experience
Work History
Am Speciality Coffee
Specialty Barista
01.2023 - 05.2024
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Goil
Oil and Gas Drilling Technician
01.2019 - 01.2022
Job overview
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
- Applied critical thinking and research to address complex issues.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Drafted preventive maintenance schedule to support equipment longevity.
- Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
Education
Kwame Nkrumah University of Science And TechnologyKumasi, Ghana
Master Of City Planning from Civil Engineering
11.2021
University Overview
Asanteman Senior High SchoolKumasi, Ghana
High School Certificate from General Science
05.2018
University Overview
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Espresso machine operation
- Hydraulic Fracturing Familiarity
- Stimulation Treatment Planning
- Remote Operated Vehicle Skills
- Drilling Fluids Management
- Oilfield Safety Protocols
- Artificial lift systems
- Casing and Cementing Practices
- Heavy Lifting
- Equipment Maintenance
- Accident reporting
- Problem-Solving
- Attention to Detail
- Works Well Under Pressure
- Effective communication skills
- Following Directions
Additional Information
Additional Information
Name; Justice Dorvi
Date of birth;30-10-1999
Passport no;G2992500
Passport expiry date; November 2030
Mobile no;00233547659788
Languages
English
Bilingual or Proficient (C2)
Timeline
Specialty Barista
Am Speciality Coffee
01.2023 - 05.2024
Oil and Gas Drilling Technician
Goil
01.2019 - 01.2022
Kwame Nkrumah University of Science And Technology
Master Of City Planning from Civil Engineering
Asanteman Senior High School
High School Certificate from General Science
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