Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Dorothy Opoku

Accra

Summary

Software engineer with five years of experience in developing and maintaining web applications, experienced in coding, debugging, and testing software to ensure optimal performance and with proven expertise in designing and implementing web applications.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Digital Performance Specialist

Telecel Ghana
Accra
05.2023 - Current
  • Continuously optimized application performance by monitoring user feedback and implementing necessary updates.
  • Maintained optimal user experience by proactively monitoring application performance and swiftly resolving any detected issues.
  • Enhanced application performance by regularly monitoring, reporting, and fine-tuning system configurations.
  • Implemented advanced monitoring tools to track and analyze application performance in real-time.
  • Minimized downtime occurrences by regularly monitoring performance metrics and proactively addressing bottlenecks.
  • Increased application reliability by diligently monitoring systems and identifying and eliminating single points of failure, enhancing infrastructure redundancy and replication for improved performance.
  • Consistently met or exceeded performance benchmarks through meticulous planning, execution, and monitoring of all tasks related to business application development projects.
  • Improved system stability by overseeing thorough root cause analysis investigations for recurring issues or critical bugs.
  • Ensured compliance with industry best practices by regularly conducting internal audits of coding standards across the team''s workstreams.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.

Application Developer | Team Lead

Vodafone Ghana
Accra
01.2019 - 01.2023
  • Collaborated with a six-member team that developed, maintained, and enhanced Vodafone Ghana's website and self-service portals, which increased website load time by 300% while providing daily customer service to over 10,000 people
  • Integrated two payment providers into Vodafone Ghana's bill payment application, generating GHS 5 million in revenue monthly
  • Managed deployments and releases for 10+ active projects with daily user counts ranging from hundreds to thousands
  • Collaborated with cross-functional teams to deliver high-quality software solutions on time and within budget constraints.
  • Assisted in troubleshooting web application performance issues, recommending solution to improve load time, in order to meet the target KPIs.

Web Application Developer

E-Transform project (World Bank project)
Accra
09.2017 - 11.2018
  • Designed, developed, and implemented a web application to track employee leave requests, resulting in a 100% manual to 100% automated efficiency increase
  • Assisted the technical team of the E-Transform project (a World Bank project) in training 1000 teachers from all ten regions of Ghana on how to adopt and use ICT in teaching their students.

Education

Msc in Computer Science -

University of Ghana
01.2023

Bachelor of Science in Computer Engineering -

Kwame Nkrumah University of Science and Technology
01.2017

Skills

  • MySQL
  • MongoDB
  • JAVASCRIPT
  • SQL
  • NodeJS
  • ReactJS
  • HTML
  • CSS
  • ExpressJS
  • JIRA software
  • GitConfluence
  • Bitbucket
  • Performance Improvement
  • Team Player
  • Quick Learner
  • Collaborative
  • Adaptable
  • Resourceful
  • Critical Thinking

Certification

  • Technical support Fundamentals, Cousera, 2021
  • How Google does Machine learning, Cousera, 2019

Projects

E-Levy Calculator, May 2022 - May 2023, Collaborated with another developer to build an E-Levy Calculator to help Ghanaians calculate the amount of levy charges before they transfer money, resulting in over 100,000 users (with a 15% monthly increase) and a 99% satisfaction rate., Preact, React, Javascript, Github, HTML, CSS, https://www.e-levy-calculator.com/

Timeline

Digital Performance Specialist

Telecel Ghana
05.2023 - Current

Application Developer | Team Lead

Vodafone Ghana
01.2019 - 01.2023

Web Application Developer

E-Transform project (World Bank project)
09.2017 - 11.2018

Msc in Computer Science -

University of Ghana

Bachelor of Science in Computer Engineering -

Kwame Nkrumah University of Science and Technology

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Dorothy Opoku